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Mike Berry 

Plans to use the workplace as a key avenue to deliver a national money guidance service have been met with a lukewarm response from leading HR professionals.

Insurance chief Otto Thoresen outlined in his Treasury commissioned report how employers could 'push' a service that would offer general advice on issues such as managing debt, budgeting, retirement planning and understanding financial jargon.

Thoresen said employers were a "trusted intermediary", and the workplace was an ideal place for engaging potential users of the new service.

Money worries are a major source of stress for individuals. Research quoted in the report said stress related to debt problems caused 8.7 million lost working days in 2004, costing employers £497m.

Any new guidance could lead to huge benefits in increased productivity and reduced sickness absence, the report said.

There are examples of where the workplace has been used to deliver financial guidance. The Financial Services Authority (FSA) has reached about 1.3 million employees with its advice workshops. The National Association of Pension Funds' free retirement planning service has also reached thousands of workers.

But senior HR figures expressed caution at getting involved in any kind of new service.

Saudagar Singh, HR director at energy firm RWE Npower, said: "I don't believe the workplace is appropriate for delivering a money guidance service. I would not want to be responsible for any financial advice for employees, given the potential risks involved."

Anne Jessopp, HR director at disabled worker agency Remploy, said employers could provide access to training and advice in this area. "However, this would need to be sourced from an external body, as I believe most would be cautious because of potential litigation around financial advice," she said.

And Brendon Hills, head of HR and development at Shropshire County Council, said there was a danger that employers would become "nannies", and that staff would worry about confidentiality.

But Jackie Scarfe, HR business partner at business services firm Mitie Group, said: "Financial concerns have a serious impact on someone's ability to function effectively, and it is in the organisation's best interests to help ease pressures where possible."

She said her company was in talks with the FSA about rolling out its money workshops to all its employees.



COMMENTS

 
Financial education or financial advice?
The comments made in response to this article and the article itself refer to financial advice which most HR professionals would steer clear of in the workplace for all the reasons given.  However financial education is a different product  that helps employees to increase their disposable income by becoming better informed about how to make money work best.  This has got to be of beneft to any organisation.  Better education leads to better decisions; based on better understanding of budgetting processes and financial jargon which can relieve family tensions and stress.  Who wouldn't want that? Several providers including the FSA do a great job of dispelling myths around financial matters without giving any financial advice at all!!! and if the money managers (who may not be the employees ) can benefit too - all to the good.

Helen Humphries
11 Mar 2008
Financial advice in workplace

This is another typical example of Government trying to force the role of surrogate parent onto employers. Society has been systematically dismantled over decades to the extent that, seemingly for adults, the only place you will find order, discipline, personal development and a sense of belonging is in the workplace.This places a huge psychological burden on private sector employers as they juggle the priority of commercial success against the determined effort of Government to devolve it's responsibility for social care onto them.


Kevin Bush
11 Mar 2008
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