HR professionals need to become more like consultants if they are to keep their jobs in the future, according to an HR transformation consultant. Deloitte consultant David Parry told Personnel Today that relationship building, risk management, c  More...
04 December 2006 08:00

I write in response to your 'Indian Takeaway' news story ( Personnel Today , 14 November). The 'source' who expressed the view that "many more [roles] will follow" was in fact referring to roles from within the UK service industry as a whole, and n  More...
28 November 2006 00:00

Your article 'HR jobs under threat from Indian takeaway' ( Personnel Today , 14 November) portrays an inaccurate picture. In delivering strategic HR services for Lloyds TSB, Xansa uses trained HR professionals in service centres to provide HR advice  More...
28 November 2006 00:00

The Ministry of Defence (MoD) is digging in for the final battle in its mission to privatise training  of the Armed Forces. Consortiums are currently bidding for the £10bn defence training rationalisation contract and the £2bn military flying tr  More...
17 November 2006 12:00

Unilever’s multi-million pound HR outsourcing deal with Accenture dominated the inaugural HR Outsourcing Association (HROA) Europe awards in Brussels last week. The global consumer products giant scooped the Practitioner of the Year Award, while outs  More...
15 November 2006 09:58

Motorway services provider Moto Hospitality has signed a five-year deal to outsource its payroll function to Northgate HR. The contract - worth £495,000 - will see Northgate HR take on responsibility for paying Moto's 4,500 employees at 48 sites acro  More...
14 November 2006 15:01

The Department for Work and Pensions (DWP) has risked inflaming already volatile relations with its main trade union after outsourcing its office support services to a private company. The DWP has signed a seven-year deal with Haden Building Managem  More...
24 October 2006 08:00

City law firm Freshfields Bruckhaus Deringer is consulting with more than 100 staff as the firm reviews its support services function. The review is expected to result in redundancies in the firm's knowledge management, business development and publi  More...
23 October 2006 11:30

UK companies could save up to £2,000 a year for every new full-time employee by managing their staff processes more efficiently using HR shared services, a report out suggests. New data, from consultancy PricewaterhouseCoopers (PwC) in its annual HR  More...
11 October 2006 08:00

The police should consider outsourcing more of its back office tasks to the private sector to help get more officers back onto the beat, according to the CBI. A report by the business lobby group claims thousands of officers could be freed up to poli  More...
06 October 2006 14:27

Law firm Clifford Chance   is set to move 300 jobs to India as part of a £30m drive to cut costs. The accounting and IT functions are expected to be outsourced as the firm considers launching a shared service centre in Delhi. Clifford Chance said  More...
03 October 2006 14:05

Choosing an outsourcing provider means acting like the caustic Sir Alan Sugar on The Apprentice TV programme, according to Lesley Hopkins, head of service delivery at BBC People. Hopkins told delegates at the NHS Employers conference on HR shared s  More...
03 October 2006 08:00

Organisations embarking on an outsourcing process must often feel they're on a hiding to nothing . Not only are they tapping into employees' deepest fears of losing their jobs, but they have to contend with the threat of clashes with unions, which of  More...
03 October 2006 00:00

Holiday firm First Choice has embarked on a 90-day consultation with 150 back-office HR, finance and ticketing staff about outsourcing their roles. HR director Jacky Simmonds said the company had selected its outsourcing partner, but insisted furthe  More...
27 September 2006 08:00

Award profile: This award recognises the HR teams that have successfully created an HR shared services function or outsourced part or all of the HR function to a third party. The judge looked at the contribution the shift made to the organisation and fo  More...
26 September 2006 08:00

Insurance giant Norwich Union - which announced massive job cuts earlier this month - claims to have saved £2.3m after outsourcing its recruitment processes. The company reduced its interview-to-offer ratio, induction periods and resignation rates d  More...
26 September 2006 08:00

Public sector union Unison has dropped its application for a judicial review of the government's decision to outsource the NHS's supply and delivery work to parcel firm DHL. Workers at NHS Logistics have already staged a 24-hour strike over the  More...
22 September 2006 15:33

The Office for National Statistics (ONS) has awarded the contract for the recruitment, payroll and training of staff for the upcoming Census Test 2007 in England and Wales to consultancy Hays Specialist Recruitment . The work has been outsourced f  More...
21 September 2006 14:49

Employers are exploiting outsourced workers by removing them from their occupational pension  schemes, it was claimed at the TUC conference. Tony Lennon, president of broadcasting union Bectu, said the absence of pension guidance in TUPE (the   More...
19 September 2006 00:00

The government has confirmed that it is to outsource the procurement and delivery of healthcare products to the NHS. The buying and delivery arms of the NHS will be put into a new company run by DHL, the logistics business owned by Deutsche Post. Un  More...
05 September 2006 11:59