Following on from last night's thought experiment - another - this time its turnover.
So as a HR function you've been able to report reduced turnover from x% to y% in a 12-month period - great job. You're feeling good. But again some questions:.....
1. What is an appropriate turnover for your business right now? Are all of your business units/directorates similar in this respect?
2. Is there some restructuring going on which may affect this number?
3. If you're benchmarking what are you actually benchmarking?
4. Employee turnover as a figure is an aggregate number with many different segments....
5. For example, what's the comparative turnover for age groups/job roles, length of service? What does this information tell you?
6. What are the reasons for this turnover? How do they relate to employee engagement?
7. And does this turnover mean you need to replace or can it be absorbed through job design/team structure or was it more individual issues?
8. How are the turnover numbers providing insight between your recruitment/retention policy?
9. Of course as an HR function you don't have a retention function - they're all in recruitment? So how do you protect agianst biased activity? (If you don't believe me do the math re recruitment numbers and jobs created - its a scary imbalance)
10. What is too little or too much turnover? What is the definition of turnover again? Which employees are counted in and which aren't? Does the current data collation system/budget sytem distort managerial reporting? And what are the definitive reasons for the 'wrong' people that are leaving? Are these a surprise? No didn't think so? So what's going on then?
Questions, questions - always questions............getting a little dizzy? Cold sweat? It all seemed so straightforward.......But , but.....
It's ok - come and join us the TA (Turnover Annonymous). You're amongst friends. Of course you may have already joined the AA (see last night's blog).
But have you taken that red pill yet?
Remember this was just another thought experiment...........
Monday's thought experiment is coaching - I can see a few breaking sweat already.........
