Given yesterday’s piece on the sad story at DVLA, Sherlock HR-Olmes did a little more digging and found some more interesting aspects to the case..........
Going to DVLA’s recruitment page showed the employee value proposition which reads brightly........:
- Competitive salaries with quick progression;
- Choice of final salary or stakeholder pensions;
- 30 days annual leave plus 10 ½ days public and privilege holidays (Pro rata for part-time working) per annum;
- Flexible working hours;
- A variety of full-time and part-time working patterns;
- Staff friendly policies;
- Equal pay employer;
- Equal opportunities employer;
- Health promotion policies;
- Excellent learning and development opportunities;
- Opportunities to study for professional qualifications;
- A changing employee culture which values the individual.
So one can’t argue with the proposition. The question is why is the experience turning out to be so different?
For those who have read the strategic HCM article, I would refer you to Premises [11] - Organisations need to execute on the employee value proposition (EVP) to match the ‘experience’ to the ‘expectation, [12] - Failure to match experience with expectation will erode the employer brand. and [15] A well defined human capital strategy which is executed accordingly contributes to overall organisational success.
I think it is fair to say that the DVLA need to reassess their people resourcing model and HR strategy as much as any internal management practice. The problem is a little more complex than the recommendations presented in the PAC report.
However, Sherlock HR-Olmes also spotted the following brand claims.
‘The Agency is highly regarded as an efficient and well respected organisation and has been awarded the Charter Mark Standard for the fourth successive time. It is also accredited as an Investor in People organisation. It is a place where you’ll be proud to work.’
What intrigued Sherlock was the IiP accreditation given the findings of the report. Sherlock found that the DVLA had been a recognised Investor in People organisation since 1999. Given publicly information available from the web, Sherlock found that the DVLA had subsequently been re-accredited in October 2003 (note the 4-year rather than 3-year gap).
So what has had happened since?
This raises serious questions around the IiP accreditation and monitoring........but that’s not the first time this has been raised........
To finish on a contrary note today I read yesterday that HR jobs are going to be outsourced in large proportions before reading that 10% (of FTSE100 firms) are considering outsourcing which means, by my maths, that 90% aren’t............I guess sometimes you can just over-egg your message..........
Two other things to include:
HMRC disc-o-meter latest: 10
Latest Cabinet minister resign-o-meter forecast: Today +1
