January 30, 2009
Disciples will probably be all too aware of the dreaded customer complaint letter, when some miserable member of the public moans about the service they received from one of your highly engaged workforce.
But how about this for a complaint letter, penned to His Royal Beardness, Virgin boss Sir Richard Branson, no less. Guru bows down to this work of genius.
The author has been revealed as Oliver Beale, an advertising executive based in London. And Guru thought all ad execs were t*ssers - just shows there is always an exception to the rule. Branson was so stung by the criticism he personally phoned Beale to apologise and has offered him the chance of choosing the airline's food and wine.
The Daily Telegraph - yes, the quality national newspaper that it is, has helpfully provided Guru with the Top 5 Best Complaint Letters. Guru would have been privleged to have received any of these when he was an HR hot-shot.
Guru proposes Oliver Beale should be knighted for services to sarcastic writing. If disciples have any other examples of classic complaint letters then please post a comment below.
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Comments (1)
Only just seen that letter today and it's wicked!
Made me chuckle all the way through and fair play to the bloke for writing it in the first place and getting a call from Mr Big Beard himself!
;)
Posted by Anonymous | January 30, 2009 8:43 PM
Posted on January 30, 2009 20:43