Guru

You can't beat a funny name - fact. Guru has been compiling his own list of funny names for some years now and has even categorised them: Foodstuffs, Alliterative, Events, Posh - you get the picture.

But when you do come across someone with an apparently humourous name in a professional, business context you must always take great care to treat that person with the respect and courtesy they deserve.

Unfortunately, that is not the path one worker at a Vodafone call-centre took when he left an offensive message on a customer's voicemail ridiculing their name.

Roger Titman (stop laughing at the back) heard the worker mocking his name in a message recorded on his phone, which allegedly included the line: "Titman by name, Titman by nature... you know what he's up to".

Mr Titman complained and the worker was immediately suspended, according to Vodafone.

That reminds Guru, he must call his lawyer, Ivor Biggin.