February 4, 2010
Guru welcomes the news that the bosses of companies that annoy members of the public will have to face them to explain their failings. A Private Member's Bill has gained government support and will outline rules to force transport firms and utility providers to attend public hangings, err, sorry... meetings.
For example, gas companies who dig up the road causing long delays and then badly repair it afterwards, or bus providers who alter routes or timetables, will now be called to account.
Guru has long been a fan of the similar 'Meet the Manager' sessions held by various train franchises, as it gave him a chance to vent his spleen at some poor suit about the frequent days and cancellation on his daily commute.
Perhaps the firms could use this new legislation as some kind of twisted employee incentive programme? Perform well and meet your targets and you escape being sent into the bear pit. But mess up or underperform, then off to the local town hall with you to face the collective ire of the Great British Public.
For example, gas companies who dig up the road causing long delays and then badly repair it afterwards, or bus providers who alter routes or timetables, will now be called to account.
Guru has long been a fan of the similar 'Meet the Manager' sessions held by various train franchises, as it gave him a chance to vent his spleen at some poor suit about the frequent days and cancellation on his daily commute.
Perhaps the firms could use this new legislation as some kind of twisted employee incentive programme? Perform well and meet your targets and you escape being sent into the bear pit. But mess up or underperform, then off to the local town hall with you to face the collective ire of the Great British Public.
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