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September 27, 2007

HR recruitment | What's going on?

Correct me if I'm wrong, but isn't it a little odd when I ring up the National Policing Improvement Agency (NPIA) press office to find out about new HR posts being advertised (is there any restructing going on? does this mean the body will be recruiting more posts? what HR developments are there?) only to be told they dont know about the posts being advertised yet?

I've been trying to find out for the past two days what the big HR recruitment drive seems to be at the NPIA, an policing body which came into being in April this year, but have just received a stalling response from a press officer that there is no-one available to respond to my enquiry today, and that she is still "trying to establish" the posts I am referring to?

Continue reading "HR recruitment | What's going on?" »

October 10, 2007

General election | Media muscle

I was astonished at how quickly the media snapped into action over the weekend to criticise Gordon Brown’s decision not to call for an early election.

And how pathetic did the Conservative supporters look dressed up as Newcastle Brown Ale - chanting the words “Bottler Brown”, among others in the general direction of government offices to heckle the prime minister. “How very clever we are,” they must have thought to themselves as they merrily sang: 'Ten Brown Bottles'.

If only they had known, their kids would have been so proud. I can only imagine what a conversation back at the family home might have sounded like: “Look nana, dad is on the tele dressed as an, um, er a bottle of Brown stuff.” I was secretly hoping for a large bowling ball to skittle them over when I saw them standing there, especially after England’s euphoric display against the Wallabies at the Rugby World Cup during roughly the same time.

Anyway, I suspect the media’s vigour to persecute Brown in such haste has something to do with the fact that his decision denies them from running so many hundreds of political pages for months to come.

Beware the power of the media is perhaps a moral that Brown can take away from this episode.

Continue reading "General election | Media muscle" »

November 2, 2007

Met Police | Time for Blair witch hunt

Finally the family and friends of Jean Charles de Menezes have justice for the day the innocent Brazilian was shot to death by our police for getting on the Tube - or do they?

Despite the Metropolitan Police being found guilty of breaking health and safety laws and endangering the public when they mistook the electrician for a suicide bomber on 22 July 2005, nobody seems to be taking responsibility for the atrocity.

Continue reading "Met Police | Time for Blair witch hunt" »

December 4, 2007

Education Education Education | Apprenticeships Apprenticeships Apprenticeships

It’s been a whole 12 months since the Leitch Review of Skills was published, so listening to skills minister David Lammy speak yesterday at the Public Sector Skills Conference in London, I was waiting for some big announcement to mark its first anniversary.

I was expecting to hear what government had achieved and employer comment one year on since the Review, which told the UK to ‘shape up or ship out’ of the global economy.

I wanted to hear the latest thinking behind mandatory, paid time off for employee training or employer self-accreditation of internal qualifications.

How wrong I was:

Predictably, Lammy plugged the skills pledge: a formal, voluntary commitment by employers to train their staff to Level 2 by 2010. “There are 14 more employers signing up today”, he said, in what felt like a hopeful plea to get everyone in that audience to sign on the dotted line – now.

And if I can sidetrack slightly – 14 more employers? That brings the grand total of signatures signed up to the pledge to somewhere between 550 and 600, does it not? Which covers around three million employees, Lammy said. What about the remaining 25 million employees in work that aren’t covered? When will they be ‘covered’ by the pledge?

Continue reading "Education Education Education | Apprenticeships Apprenticeships Apprenticeships" »

December 18, 2007

Immigration | Home Office

You have to love the Home Office. It is doing its best to keep both illegal immigrants and sarcastic journalists in easy work for eternity.

Yesterday, as I was leaving the Home Office's grand Marsham Street HQ, I was wondering what I would write about following a very on-message interview with a senior official about the importance of checking the employment status of migrant job applicants.

Continue reading "Immigration | Home Office " »

January 15, 2008

Public sector pay | Trouble on the horizon

What are we to make of schools secretary Ed Balls’s announcement that teachers will receive a 2.45% pay rise this year?

The award is the first of the government’s hyped three-year pay deals, which we covered on the front page of this week’s Personnel Today magazine.

Teachers are to get 2.45% in September, followed by increases of 2.3% in 2009 and 2010. Balls accepted the recommendations of the School Teachers’ Review Body in deciding the rate.

Continue reading "Public sector pay | Trouble on the horizon" »

January 16, 2008

NHS hospitals | Wash your hands

The NHS should go further than disciplining staff for not washing their hands when walking between wards or as part of their day-to-day role. What about all the visitors?

On the numerous times I've visited people in hospital recently absolutely nobody washes their hands. The staff aren't doing it, and they're not asking hospital visitors to do it. I've seen ward sisters just sit at the reception desk, gazing glumly into the distance while strides of people walk through the door without giving a second thought to washing their hands. And nothing is done about it.

I remember on one occassion a bunch of builders turned up to visit their pal - they still had their overalls on with paint, dust and whatever else they'd picked up during their shift. They didnt wash their hands, weren't asked to wash their hands and certainly didnt think twice about walking through the ward full of critically ill people with all their dirty work clothes on.

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January 23, 2008

Data security | Employees banned from removing laptops

The fact that public sector employees will be banned from taking their laptops outside of the building is a typical government knee-jerk reaction.

Surely the whole point of a work laptop is to work on it whilst on the move or in a different locations - when you're on the train or working from home for example. The fact that now employees have been banned from removing their laptops from the office to do such a thing is highly amusing and counter-productive.

What about all those homeworkers, part-time workers and so on that went through all the palava of getting set up on a portable machine (believe me I used to work in government agencies and it can take weeks) only to find out they cannot use it? It denies the most basic principle of home-working.

Now I know this ban only affects those employees with sensitive data on their laptop - but think of the countless administrative officers that might well have access to protected files to carry out the most simple of tasks.

The Royal Navy's recruitment officer story is a case in point. The database on his laptop, which was stolen on 9 January, contained sensitive details about 600,000 prospective military recruits, including details of religions and some banking records, and was not encrypted. But I am assuming, unlike Des Browne, British defence secretary, that he needed this to do his job?

Continue reading "Data security | Employees banned from removing laptops" »

February 13, 2008

Nurse assaults | Another punch in the face!

And in the left corner, weighing in at 120 pounds, Flo…ren…ce Nightingale!

The latest research on nurse attacks will come as a punch in the face to hard working, and dare I say, underpaid nurses.

A study of 69 NHS trusts and private hospitals in England and Wales conducted on behalf of the Healthcare Commission by the Royal College of Psychiatrists found that more than half of nurses on mental health wards have been physically assaulted.

Two thirds of nurses in wards for older people said they had been physically attacked, with injuries including fractures, dislocations and black eyes.

The health watchdog called for a review on the provision of training relating to managing violence. The survey found that nurses on wards for older people were less likely to receive training, with 66% reporting they had been trained to manage incidents, compared to 75% of nurses on working-age wards.

This new report comes not long after health secretary Alan Johnson told delegates at Labour Party Conference last year that tougher action would be taken against people abusing NHS staff.

It also follows a report from Downing Street, last year, which said nurses should smile more to show patients they care about them? Wow!


Continue reading "Nurse assaults | Another punch in the face!" »

February 19, 2008

Dancing with HR management | The strange world of university joint honours

Which of these subjects can you not combine with HR management for an undergraduate degree at some of the UK's burgeoning number of universities: Forensic Studies? Waste Management? Dance? Festival Management? Music? Abuse Studies? Geography?

See below for the answer. It all goes to show that long gone are the days when HR was a definite no-no as a university subject – a golden age some would say. Nowadays there are more HR degree courses then you can shake a high potentials list at and they can be combined with any manner of topics.

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February 28, 2008

GP pay deal | Not all good news

Findings announced today by the National Audit Office (NAO) show – alarmingly if not surprisingly – that the government’s cure-all contract to improve GP’s pay and efficiency has failed. Or rather, it’s failed for the patients, and for GPs employed on a salary basis, while those with their own practices have achieved an impressive double whammy – 58% pay-rises coupled with an end to having to provide 24-hour cover for their patients. And it’s scarcely worth noting that, as ever, nurses come out worse, with a real-term decline in pay.

Continue reading "GP pay deal | Not all good news" »

March 25, 2008

Public sector | Police improvement agency could do better

Personnel Today's front-page exclusive this week highlights how the National Policing Improvement Agency (NPIA) has fared shockingly in its staff survey.
Just two in five staff at the NPIA understand their employer’s goals, while only a third agree the business strategy has been clearly communicated. Only 14% feel they have opportunity for promotion.
And the NPIA is far from alone, with poor communications, old-fashioned reward systems and bad succession planning dogging many other public sector employers.
Yet there really is plenty to celebrate...

Continue reading "Public sector | Police improvement agency could do better" »

April 24, 2008

Teachers' strike | Go to the back of the class

Teachers are striking nationwide today for the first time in 21 years.

Not content with a real term pay increase of 19% over the last decade and at least 13 weeks holiday per year, teachers are unhappy with the 2.45% pay offered by the government and are demanding 4.1%.

A colleague recently claimed that teaching was not a "particularly skilled" job and at primary school level was essentially "babysitting".

Not sure that I exactly agree with that view, but I don't think they do too badly. The problem is that now they have decided to walkout, the teachers immediately lose any shred of sympathy from parents who see their child being denied a days education.

Parents also have to take time off work or arrange extra childcare, no doubt at extra cost. Employers are hit by staff missing for the day or having to make last minute arrangements.

One MP even went so far to say that teachers should be subject to a no-strike agreement, much the same as police or prison officers.

Whichever side of the fence you come down on, I think teachers need a healthy dose of realism injected into the staffroom.

May 1, 2008

PPMA Conference | HR dinosaurs go 21st century

Delegates at this week's Public Sector People Managers Association Conference enjoyed a taste of how technology will impact what they do as new generations enter the workforce.
Inventor and author Russell Prue of Anderton Tiger called upon delegates to text him during his presentation, 'poking' them via Bluetooth and quizzing them about how much they really knew about the online 'world' Second Life .

Continue reading "PPMA Conference | HR dinosaurs go 21st century" »

May 21, 2008

Police pay | Round one: Home secretary Jacqui Smith vs. officers

Home secretary Jacqui Smith took an absolute battering during her keynote speech at this morning's Police Federation conference.

Her decision to cut police pay from 2.5% to 1.9% in last year's pay deal was simply unforgivable in police officers' eyes - all four hundred pairs of them staring back at her on the lonely stage.

Abuse was hurled from officer after officer queuing up to ask her why she had cheated them out of the pay deal they had been expecting and had been agreed from the independent arbitration ruling.

Cheat! Fraud! Betrayed! As each word was shouted so cheers and jeers came from the rest of the delegates. All that was missing was the 'Ding Ding' of a boxing bell. 

The Federation's chairman Jan Berry, who will retire at this week's conference, got in on the act too. Berry's opening remarks to the delegates included alluding to the fact Smith's role as home secretary was on the ropes.

"Home Secretary this is my sixth and last Annual Conference Speech. So much has happened. Two prime ministers and counting, four home secretaries [she left a massive pause here], four police ministers, five police bills..." and so on.

Continue reading "Police pay | Round one: Home secretary Jacqui Smith vs. officers" »

June 3, 2008

Talent management | Are BBC presenters really overpaid?

Once again the BBC has been slapped on the wrists for overpaying its leading presenters and DJs.

The BBC claims that Oliver & Ohlbaum, the consultants it invited in (probably at a huge cost to licence-payers), found that the likes of chat show host Jonathan Ross and radio DJ Chris Moyles were not paid above the market rate. But O&O also found that the BBC relied on "a limited number of lead presenters" and questioned how successful the organisation had been in nurturing new talent.

Ross reportedly signed a 'golden handcuffs' deal recently for £18m over three years, and the BBC has an overall 'talent budget' of £242m.The very top stars can expect to earn at least £3m annually from appearance fees, repeats, publishing deals and royalties.

Pay will always be a thorny issue, especially when the public are bankrolling these salaries, but are the likes of Rossy really overpaid? All HR professionals know that nurturing new talent is a high priority - especially in these times of financial instability and demographic change. But talent pipelines can take years to get results, and in the interim it's important to keep your key people happy.

That said, money isn't everything. Just ask Natasha Kaplinsky, who left her already well-paid job at the BBC last year for a £1m a year role as the anchor on Five News, only to tell bosses six weeks later that she was pregnant.  

June 11, 2008

The Apprentice | Essex council jumps on the PR bandwagon

For weeks the email inboxes of the Personnel Today team have been bombarded by press releases from all manner of companies jumping aboard The Apprentice bandwagon.

Now ahead of the show's final episode tonight, that bombardment has reached unprecedented levels with firms eager to dispense advice on interview techniques, employment law, pyschometric testing, body language, CV-writing... the list goes on.

Perhaps the naffest example of this publicity seeking comes from Essex County Council.

The council has said it would consider offering the runner-up in tonight's final a job "to help the authority continue its drive to deliver excellent quality services".

Council leader Lord Hanningfield said he wanted the "best and the brightest" to come and work for the organisation. He obviously hasn't been watching the show. The remaining contestants have spent most of the last two months lying, back-stabbing, lurching from one balls-up to the next and desperately trying to save their own backsides.

Actually, perhaps they might be suited to a career in local government.

The move has been attacked - quite correctly - as a publicity stunt. Note the council's use of the word consider. No cast iron offer, and a convenient get-out clause for the brainiacs in Essex's PR department, just in case the bloke who does the pterodactyl impression wins.

June 23, 2008

Reward | Boosting visibility of benefits is now key priority

Gordon Brown last week called for restraint and ordered the Cabinet and all ministers to forgo their pay increases this year as part of government attempts to control public sector wages.

The move was intended to set an example to the nation, and was swiftly followed by the Chartered Institute of Personnel and Development's stark warning to employers to keep pay rises in check, or risk further economic slowdown and a sharp increase in unemployment.

As average wage rises edge down closer to 3%, employers should be focusing their energies on improving staff benefit choices to avoid a surge in pay rise requests as inflation-busting fuel and food bills take their toll. 

Continue reading "Reward | Boosting visibility of benefits is now key priority" »

July 18, 2008

Pay awards | Strikes, wages and inflation

For those of you slightly bemused by the relationship between wages and the effect it has on inflation, my colleague Sheila Atwood on XpertHR's Employment Intelligence blog gives a good explanation.

Chancellor Alistair Darling reiterated his call for pay restraint earlier this week, and with inflation running at an 11-year high of 3.8%, workers and unions will be demanding higher pay deals.

But as Sheila points out, the next big round of pay deals is scheduled for January 2009, with inflation widely expected to be on a downward curve by then.

Writing exclusively for Personneltoday.com, Jim Savege, the lead on pay at the Public Sector People Managers' Association, said this week's public sector strikes demonstrated a real need for pay modernisation in local government and beyond.

But while trade unions are determined to make their point over low pay for their members, the immediate challenge is settling this year's disputes before employers can even contemplate looking ahead to 2009.

August 1, 2008

Equal pay | Clarity needed as the elephants stampede

The equal pay saga dominating the local government landscape continues to rumble on its destructive course. Equal pay is now not so much the elephant in the room but a stampeding herd of angry pachyderms.

Last week the Court of Appeal paved the way for tens of thousands of women to claim billions in compensation for unequal pay from the NHS and local authorities.

The ruling overturned a previous decision that two councils in north east England were essentially entitled to continue discriminating against female employees because they could not afford to bring them into line with the men.

Acas figures released last week also showed that the number of equal pay tribunal claims it dealt with last year more than doubled - it is now the most popular form of claim.

Continue reading "Equal pay | Clarity needed as the elephants stampede" »

August 21, 2008

HR | Keeping an Eye on HR outsourcing

It's not often HR makes it into the pages of top satirical mag Private Eye. But in the latest issue hacks at the magazine have taken issue with the government's latest initiative to help smaller firms with employment law.

The campaign aims to help employers by directing them to Business Link's online tools, calculators and interactive guides, saving cash so they don't have to buy in professional HR advice. The Eye goes on to say:

"Sadly the advice to stop buying in expensive HR comes too late for many public sector bodies. Buying in staff admin services from Capita proved disastrous for the Leicester Hospitals NHS Trust, which ended up paying bank charges for staff after their payroll was botched month after month last year. Also stuck with Capita is the BBC, which can't afford to break its £100m outsourced HR deal even though the firm lost personal details of staff."

The article also highlights the cost of outsourcing Northern Ireland's Civil Service HR spiralling from the planned £328m to £465m.

I interviewed BBC HR chief Stephen Kelly earlier this month and he admitted that the corporation's contract with Capita was suffering from problems. But he said he was determined to put things right and was confident its full benefits would soon be realised.

Until he does, then the spectre of another mention in Private Eye looms...

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