The Young Apprentice Week 3: Loyal Hannah is a thorn between two roses

Hannah-large.jpgLoyalty is a commonplace but complex emotion in the workplace. It is a combination of the pride that comes with being associated with someone who is liked and admired, having a shared set of values and attitudes, as well frequency of contact.

People who are loyal to one another will have some form of shared identity therefore, and will make sacrifices for the welfare of the other person.

You can see the effect of excessive loyalty every week: David Cameron is fiercely loyal to members of his team (e.g. Andy Coulson) despite the criticism he personally attracts.

Last night Hannah Richards’ team only just lost in a task selling flowers and as team leader she was fired, ostensibly because she made the wrong decision about pricing. The pricing was a mistake but the loyalty to two of her friends was a bigger one.

The team members she should have brought into the boardroom were Gbemi Okunlola and Lewis Roman but in trying to protect them she put herself into the firing line. As team leader Hannah, above, did little wrong up until that point, but she allowed her feelings toward her colleagues to affect her decision unduly.

Harry Maxwell, one of the people Hannah brought into boardroom, did well in the task. He was involved, determined and working for the good of the team. He reacted well to the feedback that he had been given last week and his performance was considerably better as a result. With the Young Apprentice it is potential that is being looked for and a key element of that is being able to learn, take on board criticism and improve, and that is exactly what he has done.

The other Harry (Hitchens), having made a confident and assured start is starting to show signs of smugness, if not arrogance. It was something that I felt had to be watched for and it emerged last night. He could win this but not based on that we saw in this episode. He pressured his colleagues unnecessarily, was dismissive of their views and made his own decisions.

Zara-large.jpgZara Brownless, left, is a confident, creative, customer-oriented person. She is determined to do her own thing however and, again, last night showed that she does not listen to her team mates. The voices that carry the greatest weight with her are those of the customers and, one presumes, the three judges. Her colleagues though come much lower down the pecking order and this highly independent streak needs to be reined in a bit as she is missing valuable advice that she is being given.

The leaders for me after the third week, based primarily on their potential are Haya, the two Harrys and Zara.

Binna Kandola

About Binna Kandola

Diversity, Assessment and Development Specialist Professor Binna Kandola is a Business Psychologist, Senior Partner and co-founder of Pearn Kandola.

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