
Telling people what you earn, or even discussing money in general, has always been a bit of a 'no-no' for the British. Recent generations have been relatively happy talking about the value of their homes - although this may end as house prices plummet and smugness gives way to panic - but there has always been a degree of caginess about salaries.
The Americans have no such shyness, and it looks as if their love for free and open speech is heading to these shores. US website glassdoor.com allows users to read about other people's salaries - although they have to post their own, too. In its first two months glassdoor has published more than 50,000 company reviews and salary reports from 80 countries. Among these are reviews of over 1000 British-based companies.
Glassdoor insists that it's all about 'constructive criticism', but this hasn't stopped them posting comments from a London Underground engineer who claims that the company is a 'good place to hide if you want an easy life'. Inevitably, chief executives come in for heavy criticism, and the usual negative comments about their salaries - perhaps with some justification.
The site's co-founder and chief executive Robert Hohman maintains that 'People don't talk enough about how they can be more valuable. This should help them. Knowledge is power.' But is that really true? Surely seeing other people's salaries will just lead to discontent and a fall in morale. And I am always suspicious of websites like this - there's a certain type of employee who posts in these places, so the comments will never be genuinely representative. If they have time to write these reviews, and presumably read other people's, are they really earning their salaries?
Discussing salaries is dangerous, and can only ever have a negative impact.
Comments (4)
Posted by David Leyshon | August 26, 2008 3:39 PM
In my experience, individuals who put a heavy emphasis on their colleagues’ earnings tend to have questionable values. I can only see this website becoming a forum for such individuals, with the result that it will create unnecessary concerns, accusations and potentially bad feeling within a workforce and that can’t be any good for morale or productivity.
At CBSbutler, as recruiters, we deal with many organisations and I have seen time and time again that good employers are those who understand that there has to be a degree of parity and consistency within staff remuneration, but that there will always be exceptions because of business
Posted on August 26, 2008 15:39
Posted by Julia Watts | August 26, 2008 4:00 PM
As the saying goes, “a little knowledge is a dangerous thing”. In this case, a salary is only part of the reward jigsaw, and for a colleague to know just this part may be misleading and not give the true picture about a colleague’s entire remuneration compared to their own. For example, two colleagues may be incentivised differently, one having the potential to earn far more then the other in bonuses. One may be participating in the company’s long term incentive plan, the other not.
Many companies now operate with a number of pension plan offerings in place, having had to close their final salary pension schemes to new joiners, for example. One longer serving manager may be on a lower basic salary but is a member of a non-contributory final salary pension scheme; another on a higher basic salary but contributes to a defined contribution scheme.
A colleague’s true basic pay can also be distorted if flexible benefits or salary sacrifice arrangements are in place, or, a colleague chooses to participate in all employee share plans, lowering the actual amount of take home pay.
The challenge is to ensure fairness, consistency and equity in varying reward structures across the employee population. However HR can ensure they get ahead of any feedback from ‘glass door’ contributors in their organisation by promoting Total Reward Statements – to increase employees’ understanding of the range and value of their remuneration, and to comprehend the relative weight of the basic salary within the package. Employees should then realise that ‘glass door’ is nothing more than a chance to have a lighthearted peek at colleagues’ salaries, and not to attach any weight to the data but appreciate instead there may be many reasons why their colleague’s salary is different from their own.
Posted on August 26, 2008 16:00
Posted by Kate Phizackerley | August 26, 2008 10:19 PM
In practice most employees joining an organisation have a good idea how how well it pays relative to the market. Even if the pay is lower quartile, a positive decision to join may well have been taken based on other factors.
As people gain additional skills, they begin to wonder whether their pay remains competitive at the initial level. Unsatified curiosity can easily become disatisfaction leading either to low motivation or to staff applying for jobs elsewhere. If this curiosity can be positively satisfied, it can reduce staff turnover.
As the new Equality Bill is likely to increase employees' access to such information anyway, it may be better to accept that we live in a world where information is shared more freely than has historically been the case and consider how that can best be used to help the employers we advise / serve.
Kate
Posted on August 26, 2008 22:19
Posted by sanimoyo | September 9, 2008 3:45 PM
Information to the masses, the more information we have the more empowered we are so no harm and all gain from glassdoor
Posted on September 9, 2008 15:45