Managers need to stay cheery


A new report from the Institute of Leadership & Management (ILM) has warned that businesses will not survive the recession if they allow negativity and pessimism into their managerial mindset.

‘Delivering in the downturn’, based on interviews with more than 50 chief executives from SMEs, reveals the characteristics that managers need for their organisations to survive.

Top of the ‘must have’ list were people management and communication skills (27%), followed by financial skills (22%). Just over one in 10 of the respondents said that building effective relationships with clients is the most important skill.

Penny de Valk, chief executive of ILM, said: “The chief executives we spoke to acknowledge that management skills are being tested by the current climate. They said that managers must have an ability to adapt and develop innovative and effective solutions, and a positive outlook.” 

She added: “The findings emphasise the need to continue focusing on leadership and management development. There is no margin for error in a recession. Organisations need their managers to have every advantage possible.”

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