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Customer Service Training

Summary of postings

Customer Service Training Mick Clark 30 Aug 06
Re: Customer Service TrainingMick Clark8 Sep 06

Details of postings

Customer Service Training Mick Clark 30/08/2006 17:03
I'm looking to meet up or talk with Trainers, Training Managers and L&D Representatives from different organisations with regards to the Customer Service training that they deliver to their organisation's front line staff, to share best practice and ideas.

Our Learning & Development Team recently won the Customer Service Training Team of the Year Award at the ICM Customer Service Awards 2005, and I was also Highly Commended in the Customer Service Trainer of the Year category.

These awards reflect the quality of the training that we currently deliver within our organisation, but we are always striving to develop new ideas and methodologies to increase efficiency and effectiveness.

Should you be interested in being involved in this, please either drop me an email at michael.clark@galacoral.com or give me a call on 07930 946751.
 
+ Re: Customer Service Training Mick Clark 08/09/2006 09:59

Since posting the above comment, I have received lots of great replies - please keep them coming!!


However, I have also received lots of emails from training firms and consultants advertising their services.  If you are a firm or consultant reading this post and thinking of advertising your services to me - DON'T!!  From the post above, it is quite clear that this is not what I am looking for.

 
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