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Impact of training on service delivery

Summary of postings

Impact of training on service delivery Donna Trowsdale 26 Mar 07

Details of postings

Impact of training on service delivery Donna Trowsdale 26/03/2007 15:49 donna trowsdale@ shropshire-cc gov uk

Hi,


We are looking at holding focus groups to evaluate the impact our learning and development activities has had on improved performance/service delivery.


Has anyone adopted this approach previously; did it produce the required outcome?


Any tips would be appreciated.


Thanks, Donna
 

 
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