Mediation

Mediation is the process whereby an independent mediator facilitates an agreement between disputing parties. In the workplace, the parties will typically be the employer and employee, or two employees.

Mediation is an interests-based, non-adversarial process for resolving disputes through dialogue. An independent third party, known as a mediator, facilitates a conversation between the parties that are in dispute, with a view to helping them reach a satisfactory outcome.

Mediation is a type of alternative dispute resolution that it is good practice for employers to use to resolve workplace disputes.


workplace mediation

How workplace mediation reduced conflict and stress during Barts hospital merger

Workplace mediation can prevent conflict at work leading to disciplinary problems or sickness absence, but awareness is low in many...

amazon-workplace-relations

What can Amazon teach us about workplace relations?

19 Oct 2015

Amazon may be one of the world’s most successful online retailers, but the company hit the headlines recently due to...

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Acas chair Brendan Barber

Brendan Barber: Do organisations expect too much of line managers?

3 Jun 2014

The onus is often on the line manager to fulfil many core workplace objectives, from productivity to wellbeing. Brendan Barber,...

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John-Crawley

Nine steps to make the most of mediation at work

13 Nov 2013

Mediation is popular with a wide range of HR professionals as it reduces stress, resolves conflict and restores working relationships,...

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From argument to engagement: the role and benefits of mediation

28 Oct 2013

Employees, employers and the Government are increasingly looking to resolve workplace disputes early, avoiding the need for formal or legal...

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Reasons why mediation could fail

13 May 2013

Unfortunately, there is no magic formula to guarantee successful resolution of workplace conflict through mediation or any other conflict management...

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From argument to engagement: the role and benefits of mediation (webinar)

18 Feb 2013

Employees, employers and the Government are increasingly looking to resolve workplace disputes early, avoiding the need for formal or legal...

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Details of early conciliation process revealed

18 Jan 2013

The Government has launched a consultation on the early conciliation process, which will require prospective employment tribunal claimants to submit...

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REX/Richard Gardner

2013 employment law changes: 10 things employers need to know

2 Jan 2013

Every year brings with it some important new legislation for employers to negotiate. Whether related to employment tribunals, employee-shareholder contracts,...

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Why mediation matters

11 May 2012

The Government’s “employer’s charter” seeks to reform the way that employers handle workplace disputes and to reduce the number of...

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Resolving conflicts through mediation at East Sussex council

29 Mar 2012

Mediation is a key part of the Government’s plans for employment law reform. It hopes that by referring all employment...

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Goverment announces regional mediation networks

23 Jan 2012

The Government today announced the latest step in its attempts to reform the employment tribunal system – a pilot scheme...

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Weekly dilemma: Mediation

15 Sep 2011

I am in the middle of an employment tribunal dispute with an employee who has claimed that a decision not...

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Employers turn to mediation to resolve conflict

23 May 2011

Half the organisations surveyed in XpertHR’s conflict management survey that have altered their conflict management approach in the last two years...

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New mediation category for Personnel Today Awards

10 May 2011

Personnel Today has announced the introduction of a new category in the Personnel Today Awards 2011 – innovation in dispute...

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