Companies are communicating more effectively with employees


Internal communication in workplaces in the UK is steadily improving, according to a new survey.

Almost two-thirds (64 per cent) of employees in the ORC Perspectives review of 1.4 million employee opinions said that they were aware of their organisations’ long-term goals, compared with 52 per cent in 1999.

However, only 45 per cent feel they are able to contribute their views before organisational changes are made. This represents a 1 per cent increase over the past six years.

Kate Pritchard, ORC International’s employee research manager, said the research demonstrated that UK employers were increasingly recognising that effective internal communication is critical.

“We now need to see more emphasis on upward communication, whereby employees are given channels through which to convey their views to management, as their input and suggestions can be enormously beneficial to an organisation, especially in times of change,” she said.

The report also found that:



  • 55 per cent of employees believe they are kept informed about what their company is doing, compared to 44 per cent in 1999
  • 56 per cent feel they are informed about matters affecting them, compared to 49 per cent in 1999
  • 65 per cent believe they are given enough information to do their jobs effectively, compared with 60 per cent in 1999

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