Going global

This month’s Going global

Barry K Allen

Has joined Qwest Communications International as executive vice president
and chief HR officer. Allen brings more than 25 years of senior management
experience in the high-tech, telecoms and healthcare sectors to Qwest. Qwest
Communications International is a leader in reliable, scalable and secure
broadband data, voice and image communications for businesses and consumers.

Rolf Deusinger

Is the new executive vice-president for group HR at ICI. He will also be a
member of the company’s executive management team. Prior to the move he was
senior vice-president for HR in ICI Paints, having joined the group in 1999. He
has held senior international HR roles with several leading multinational
companies based in Germany and the US.

Paul Harrop

Has taken over as director of HR for Europe at energy service firm AEP.
Harrop began his career in the Royal Air Force and following his retirement he
joined Cathay Pacific Airways in Hong Kong where he spent 10 years managing HR
initiatives around the world. In his most recent position, as director of
HR-Europe for clinical research company Kendle International, he led European
HR in the UK, France, Holland, Italy, Spain, Germany, Poland and Australia.

Donald E Hillier

Has been appointed senior vice-president, HR, at global IT consultancy firm
Keane. Hillier, a 30-year veteran of the insurance industry, brings to Keane a
depth of experience in multinational HR, strategic planning and employee
communications along with a proven track record of improving organisational
performance in environments of rapid change.

Robert W Lincoln JR

Has joined Manpower in the newly-created position of senior vice-president,
global human resources. Lincoln will report directly to Jeffrey A Joerres,
chairman and CEO of Manpower. Certified by the Society of Human Resources
Management as a Senior Professional in Human Resources (SPHR), Lincoln has 25
years of experience in HR management.

Margie Mader

Has been appointed vice-president of HR at US-based Hyperion. Mader will
play a key role in attracting and retaining Hyperion’s global workforce. She is
responsible for worldwide HR and facilities management for Hyperion’s workforce
of 2,300. Hyperion is a supplier of business performance management software.

Ian Marshall

Has joined UK-based Kalido Group as vice-president of HR. Marshall’s responsibilities
will include international organisational development and performance and
employment strategies. The Group markets software that integrates disparate
information from across the enterprise for use in business intelligence
reporting and performance management.

Remote working, remote control

Figures from the UK’s Institute of Employment Studies show a sharp rise in
the number of teleworkers and demonstrate the employers’ willingness to adapt.

However, many are failing to recognise the new dynamics of this working
environment as the ability to give instant employee feedback and recognition is
lost.

Although improved technologies – such as broadband internet connections and
multimedia portable computers – are now affordable and allow staff to work from
almost any location, these systems do not answer all the demands of the
off-site employee.

Teleworking is about more than just the practical systems that enable staff
to write e-mails from the bath. It is about adopting a completely new way of
working, including adaptable hierarchies and the ability to manage, motivate
and empower staff from a distance.

The real challenge for organisations is to implement affordable HR systems
designed for unconventional ways of working, while at the same time retaining a
traditional approach to performance management.

Web-based technology makes it possible for the first time to open
measurement, feedback and review channels throughout the organisation, ensuring
staff in disparate locations are given equal attention.

But recognising and reacting to the contribution of staff is the key to
managing the new mobile workforce.

Linda Cooper,
director consulting services, Odysseyzone.com Ltd London

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