Hotels sector pushes benefits of flexible work

The
hospitality industry is looking to improve work-life balance for employees in
the sector through the launch of a new guide.

The
Hotel and Catering Management Association has been working with the work-life
balance team at the DTI to produce the guide, which they hope will raise
awareness of the business benefits of flexible working.

The
guide includes evidence from a range of staff in the sector, demonstrating how
more flexible policies can be mutually beneficial to firms and employees.

"The
hospitality industry does not always receive a good press in relation to its HR
practices, but this publication shows that some employers in our industry are
leading the way," said research director, Liz Doherty.

"This
is the first industry specific guide to be produced for the private sector, and
it contains practical advice based on real experiences."

One
of the case studies featured reveals how Whitbread used focus groups to improve
work-life balance. The firm implemented measures that improved retention,
encouraged home working and gave staff the chance to take part in community
projects.

"I
think hospitality is moving forward because staff need to have flexible working
practices," said Louise Smalley, reward director at Whitbread restaurants.

Other
topics covered include barriers to female progression, opportunities for the
disabled, race awareness and problems facing transsexuals in the workplace.

www.hcima.org.uk

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