HR must lead way in rebuilding trust

HR must help rebuild the psychological contract, which has been shattered by
scandals such as Enron and WorldCom, the rising tide of pension fund disasters
and the issue of ‘fat cat’ pay.

Professor Richard Scase, speaking at Personnel Today’s HR Directors Club,
said that HR must plays its part in re-establishing the trust which employees
have lost in business.

He told the audience of high-ranking HR professionals aboard HMS Belfast
that they must take the lead if their organisations are to compete in a changing

Scase told delegates they must work to become more strategic if they are to
lead change.

"At the moment HR is still seen as a support function. HR directors
must be seen as essential to the decision-making process," he said.

HR must start thinking strategically by planning ahead about how to operate
in the future business environment and about future employee profiles, said the
University of Kent management theorist.

The HR Directors Club is supported by six sponsors offering services to the
HR profession: Arinso, DDI, DBM, PricewaterhouseCoopers, PeopleSoft and

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