HR outsourcing and HR shared services in local government

Many councils are seeing the benefits to be had by HR outsourcing and HR shared services. One of the latest in a string of deals is Hertfordshire County Council transferring HR staff to provider Serco as part of a new outsourcing contract.

This map looks at the increasing trend of local authorities using HR outsourcing or shared services as a way of increasing efficiency and cutting costs. Click on the markers in the map for further details.

If you know of a council undertaking HR outsourcing or shared-services that is not featured on this map, please email

View Local government HR reorganisation in a larger map


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