HR surveys: the questions most commonly asked

Online survey service SurveyMonkey has identified the most common questions asked by HR professionals when conducting employee feedback.

The top questions bosses asked their staff related to employee morale and the effectiveness and empathy of management. However, questions surrounding pay, which were widely used before the recession, were infrequent in surveys this year.

20 questions asked in HR surveys

  • Do you ever consider leaving this job for another one?
  • Does your boss show empathy to those at our firm?
  • Can your boss/colleagues be trusted?
  • What could your manager do to improve his overall performance?
  • Do you feel the workload you receive is too big?
  • Are the deadlines set by management realistic?
  • Does management promote a positivite attitude in the workplace?
  • Have you felt significantly stressed in the past year?
  • Do you feel your skills and knowledge are being put to use with your daily tasks?
  • To what extent do your like your job?
  • How would you compare our employee benefits with other employers?
  • Does your boss take responsibility and accept accountability?
  • Are the policies for promotion and advacement fair?
  • Do you feel that your opinion counts?
  • What changes would you like to see to improve this department/company?
  • Does your boss meet the needs of other cultures/ nationalities?
  • Do you feel there are opportunities for you to grow and advance through this company?
  • At the end of a project, does your boss provide contructive feedback that improves your performance?
  • Does your boss create and help support career development plans for their workers?
  • Do you feel you receive the training necessary to accomplish tasks?

SurveyMonkey collated data from 18,000 surveys generated by HR professionals worldwide in the last year and identified question types that covered all the questions created.

Many questions were geared towards finding out if employees were happy in their role and whether or not they were considering moving on to other companies.

They included: “do you ever consider leaving this job for another one?”, “do you feel that your opinion counts?” and “do you feel there are opportunities for you to grow and advance through this company?”.

Dave Goldberg, chief executive officer of SurveyMonkey, commented: “People are staying in their jobs now because of the recession and companies are starting to worry that, as the economy recovers, people who haven’t been happy but haven’t left will start to do so.”

Goldberg also noted that questions surrounding cultural diversity had begun appearing in the surveys, such as: “does your boss meet the needs of other cultures/ nationalities?”.

Employers also seemed to be concerned about their workers’ stress levels. They asked: “do you feel the work load you receive is too big?”, “are the deadlines set by management realistic?” and “have you felt significantly stressed in the past year?”.

For more information on conducting employee attitude surveys, read XpertHR’s model policy (subscription required).

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