While we are in an increasingly litigious society, I believe that if Liverpool City Council has 12 outstanding tribunal claims from teachers, it should be spending time to find out why this is so (Personneltoday.com, 18 October).
I don’t believe that, in most cases, employees will go to the lengths of making a claim unless they believe they have a genuine grievance arising from what they perceive to be ineffective management or unfair treatment. Or else they believe that the employer will settle a case ‘out of court’ with a payment to the claimant, whatever the merits of the claim.
If an employer takes this view, it may have short-term benefits of avoiding extensive legal costs but, in the long term, can send a message to disgruntled employees that the employer is a soft touch, and lead to potentially greater costs in payouts. In this particular case, that certainly can’t be in the interests of Liverpool’s residents who, ultimately, will foot the bill.