RBS outsources graduate hiring

The Royal Bank of Scotland
outsourced its graduate recruitment programme to PSL at a cost of £600,000 last

The aim is to develop
a more consultative role for HR, according to Fiona Brazil, manager for
graduate resourcing at RBS.

She said, "Using
PSL to take away our administration fits in with how we think of ourselves as
consultants. Traditionally, we have been in favour of e-HR solutions that fit
in with our overall culture."

By outsourcing the
programme the administrative burden of sifting through hundreds of CVs has been

Brazil said,
"This will allow HR to become more specialised. My role is to liaise with
different business areas within the group to see if their recruitment needs are
being met by the outsourcers."

She claimed there are
also cost benefits, with savings of more than two-thirds in recruitment.

Applications by
graduates will be processed in three stages. Firstly, they will be screened
online to see if they have the basic qualifications.

Successful candidates
will then take part in a telephone interview, followed by skill tests against
the bank’s key competencies at an assessment centre.

RBS aims to recruit
275 graduates by March 2002 through its outsourced programme.

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