Business outsourcing specialist Vertex has reached a partnership agreement
with the Communications Workers Union (CWU) formalising collective bargaining
The move follows a secret ballot vote in favour of the agreement by the
company’s 850-plus operators who work on the Cable & Wireless contract at
four Vertex sites – two in Glasgow and two in Birmingham.
Hilary Campbell, HR director for Vertex, said the company and the union have
pledged to work together to look after staff interests and develop the
business. "This partnership brings together the two parties to share work
on common goals for the future well-being of the company and its staff," she
"We know good employment relations go a long way to keeping our staff
happy and motivated in the work they do.
"Vertex has a strong track record for its partnership working with
unions as demonstrated by the CIPD People Management Award. We can now develop
this approach further in the telecommunications sector jointly with the
CWU," she added.
Jeannie Drake, deputy general secretary of the CWU, said the agreement
illustrated the huge turnaround in employment relations since Vertex took over
the business from Excel Multimedia.
"Recognition will give us the opportunity of demonstrating the value of
partnership to employees and to the business," she said.