A nurse has won a prestigious national award for innovation after designing
a booklet to help children going into hospital.
Heather Self, above, a nurse at Bupa hospital Washington-in-Tyne, won the
top prize in the customer services category of this year’s Idea of the Year
competition. She created the booklet to give children a better understanding of
what is involved in having an operation as well as to keep them entertained.
The competition is run by ideasUK, an association of employers which aims to
encourage innovation among staff.