I would be interested to hear from anyone who has been directly involved in developing Employee Engagement programmes?  What did you do to engage employees?

I work for a very established company where employees refuse to accept responsibility for their actions and seem intent on blaming management for everything.  Obviously this is a big cultural change issue but I like to know if anyone else has dealt with such an issue ( I am sure there are plenty of HR professionals out there who have) and want sort of programmes were put in place to help to change the culture and to engage employees.