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Who’s Responsible for Your Engagement?

Who is responsible for employee engagement. Knee-jerk reaction – HR. But what happens when the HR person responsible for engagement is no longer engaged. In this sad post , Venting HR Guy says: I'm mentally done. I'm burned out. I'm crispy...

Published 31 Aug 2009 12:45 PM by globoforce

Filed under: employee engagement

Engaging "Hamsters & Honeymooners"

A final post on recent industry research on engagement comes from BlessingWhite’s recent advice to “Align Your Hamsters & Honeymooners.” Adding to Aberdeen’s definition of engagement , BlessingWhite offers: “Full engagement represents an alignment...

Published 28 Aug 2009 12:35 PM by globoforce

Filed under: employee engagement, company values and recognition, Comments on Articles and Research, strategic recognition, measuring recognition and engagement

Achieving an Engaged Workplace * Aberdeen Reports

Continuing our look at recent industry research Aberdeen Group just issued “Beyond Satisfaction: Engaging Employees to Retain Customers.” A few interesting tidbits from the report: Following up on my comments in Monday’s post that there is no single definition...

Published 26 Aug 2009 12:31 PM by globoforce

Filed under: employee engagement, company values and recognition, importance of executive buy-in, Comments on Articles and Research, strategic recognition, measuring recognition and engagement

How Do You Define Employee Engagement?

This week I’ll be looking at some recent research in the employee engagement and strategic recognition space. The MacLeod employee engagement report (official title – “Engaging for Success: Enhancing Performance through Employee Engagement”) came out...

Published 24 Aug 2009 12:29 PM by globoforce

Filed under: employee engagement, company values and recognition, Comments on Articles and Research, strategic recognition

Success in a Recession * What NOT to Do

Shaun Rein recently shared a powerful lesson in a Forbes article, “United Airlines Shows How Not to Run Your Business.” In the article, he shares several stories of customer service gone wrong, destroying customer loyalty in the process. He notes also...

Published 21 Aug 2009 12:26 PM by globoforce

Filed under: recognition in an ailing economy, culture of appreciation, employee engagement, company values and recognition, Comments on Articles and Research, high performance culture

Productivity Increases and I Get a … Lapel Pin?!

In an interesting development , the productivity of workers in the U.S. has actually increased during this recession. Typically, productivity falls in a downturn, as it did in the recession of the early 1980s and in the 1990-91 downturn. But look at these...

Published 19 Aug 2009 12:22 PM by globoforce

Filed under: recognition in an ailing economy, global recognition, Comments on Articles and Research, strategic recognition, reward choice

Keep Your Greatest Competitive Advantage * Your People

In the many blogs I follow, especially the HR-focused ones, there is a recurring debate over referring to employees as “capital” or “assets.” While I agree to an extent that these terms can be dehumanizing, especially when employees are crying to be seen...

Published 17 Aug 2009 4:40 PM by globoforce

Filed under: recognition in an ailing economy, Comments on Articles and Research, employee retention

Using Money to Motivate the RIGHT Way

A (well-deserved) media darling of late is Tony Hsieh, CEO of Zappos , a company and ethos I’ve written about before . Inc. magazine recently published a terrific article that gets to the heart of Zappos’ culture and how Tony inspired his employees to...

Published 14 Aug 2009 12:45 PM by globoforce

Filed under: culture of appreciation, company values and recognition, Comments on Articles and Research, motivating employees, cash vs non-cash rewards

Debunking Motivation Myths

Earlier this summer Suzanne Bates , author of Motivate Like a CEO”, and David Javitch , CEO of management and leadership consulting firm Javitch Associates, both published their (very similar) lists of top 5 employee motivation myths. My own list of motivation...

Published 12 Aug 2009 12:40 PM by globoforce

Filed under: recognition for all, Comments on Articles and Research, motivating employees, reward choice, cash vs non-cash rewards

Employee Motivation * What It Is and How to Get It

In much of the research and blogs I read, I’ve heard several times now the argument that employees cannot be motivated, but only demotivated. I disagree. I believe many influences – both in the workplace and in their private lives – motivate employees...

Published 10 Aug 2009 12:38 PM by globoforce

Filed under: Comments on Articles and Research, strategic recognition, motivating employees

Reading between the Lines * What Survey Results REALLY Mean

SHRM (the US version of CIPD) released its 2009 Employee Job Satisfaction Survey earlier this summer. Keep in mind, this is a satisfaction survey (measuring, per SHRM, satisfaction with career development, relationship with management, compensation and...

Published 7 Aug 2009 12:32 PM by globoforce

Filed under: recognition in an ailing economy, employee engagement, measuring recognition and engagement

Employee Engagement * WHEN Should I Measure

In my last post , I shared more tips for what to measure to determine employee engagement levels and program success. Today, I want to talk a bit about when you should measure. The timing of measurement is critical because results can be so easily manipulated...

Published 5 Aug 2009 12:26 PM by globoforce

Filed under: employee engagement, measuring recognition and engagement

Employee Engagement * WHAT Do I Measure?

Two common questions when it comes to measuring employee engagement are what do you measure and when do you measure it. Today I’ll be addressing what to measure; my next post will speak to when. I’ve blogged before on our best practices for what to measure...

Published 3 Aug 2009 12:23 PM by globoforce