Recognize This! –Without a truly strategic recognition
program, you’re likely not doing all you can to retain employees, help
them achieve and sustain maximum productivity, and engage them in your
culture.
This seems to be research reporting week for me. Following on the heels of SHRM/Globoforce research on the bottom-line ROI of employee recognition, is this research from Office Team: “Recognize Results: Drive Success through Employee Recognition.”
Surveying office administrative personnel, the survey revealed:
66% would leave their current position if not shown appreciation by their manager
67% say receiving recognition greatly or somewhat improves their performance
That last point mirrors a client of ours whose internal employee
surveys show 93% of employees saying receiving formal recognition helps
motivate them to sustain high performance.
I’m not surprised by (but pleased to see) survey respondents strongly
saying the praise itself is the most meaningful element – being noticed
for their work with specific, meaningful and personal messages of
thanks and appreciation. As the report noted:
“Many of the rewards administrative professionals rated
highest did not involve money. Cash, for example, was far down the list.
Most forms of recognition ranked highly by administrative professionals
are cost-effective. Top responses included an in-person thank-you or
communicating an administrator’s achievements to upper management. One
professional’s comment may best sum up the power of praise: ‘Simple
recognition on a frequent basis keeps me going far more than anything
else.’”
But whatever you do, if you’re going to make the effort to recognize employees, be sure you do it right . A member of my consulting team keeps a “tombstone” award
on her desk from a prior company. Though she received the “President’s
Award,” her name is spelled wrong in the engraving. Any personal meaning
or value in the award was instantly lost.
This video from Office Team drives the point home:
VIDEO
Are you truly investing all you can in retaining employees, helping
them achieve peak productivity and sustain it over time, and engaging
them in the culture of your organization? Without a strategic employee recognition program in place, you’re likely not.