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Managing workplace conflict: think informal

Latest research from the CIPD finds that managing workplace grievances takes on average 14 days per case in management time. Once a disagreement goes down the path of formal action it can become increasingly difficult to secure a satisfactory outcome...

Published 7 Mar 2011 10:23 AM by XpertHR - Employment Intelligence

Filed under: employee relations, grievances, dispute resolution, hr policy and strategy, cipd, mediation

How to avoid a dispute escalating into industrial action

The ongoing dispute between British Airways and its cabin crew (on the BBC website) provides a persuasive illustration of why employers should try to avoid industrial action if at all possible. Read More...

Published 29 Jun 2010 3:39 PM by XpertHR - Employment Intelligence

Filed under: trade unions, employee relations, industrial action, dispute resolution, strikes, British airways

6 April 2009 has passed - but the repealed statutory dispute resolution procedures may still apply

The statutory dispute resolution procedures may have been repealed on 6 April 2009 - but don't think you can forget about them just yet. Under transitional provisions, they continue to apply in certain situations, as David Shepherd (XpertHR's...

Published 7 Apr 2009 4:24 PM by XpertHR - Employment Intelligence

Filed under: termination of employment, employee rights, holiday, flexible working, grievances, dispute resolution, disciplinary procedures, video

Can the 2009 Acas discipline and grievance code live up to Acas's expectations?

Writing in an article on the Times website , the Acas dispute resolution review programme manager refers to the repeal of the statutory dispute resolution procedures in April 2009 as having the "potential to have a positive and wide-ranging impact...

Published 30 Mar 2009 7:27 AM by XpertHR - Employment Intelligence

Filed under: grievances, dispute resolution, disciplinary procedures, acas, dismissal, witness

IRS discipline and grievance masterclass

It's always good to get out to a conference, sit in a room of HR professionals and hear exactly what's concerning them - and yesterday's IRS discipline and grievance masterclass at the Cumberland Hotel in London was no exception. Read More...

Published 27 Mar 2009 7:03 AM by XpertHR - Employment Intelligence

Filed under: termination of employment, employee rights, information sources, grievances, dispute resolution, disciplinary procedures, acas, sickness, mediation

Pilot's claim seemingly defeated by statutory procedure requirements

According to the Independent, a British Airways pilot's claim about victimisation under the Race Relations Act 1976 failed on the grounds that he'd omitted to put his grievance in writing. Read More...

Published 18 Mar 2009 7:01 AM by XpertHR - Employment Intelligence

Filed under: equal opportunities, employee rights, grievances, dispute resolution, race discrimination

Video: Repeal of the dispute resolution procedures

In the latest XpertHR Outlook video, Jo Stubbs and I discuss the employment law outlook for 2009, focusing on the repeal of the statutory dispute resolution procedures expected in April and the new Acas code on disciplinary and grievance procedures. The...

Published 29 Dec 2008 8:30 AM by XpertHR - Employment Intelligence

Filed under: termination of employment, employee rights, dispute resolution, video

Draft Acas guidance on workplace discipline and grievances

Having issued a new, non-prescriptive, draft statutory Code of practice on disciplinary and grievance procedures in May, Acas has now published a draft of its proposed accompanying non-statutory guidance . Read More...

Published 13 Jun 2008 1:07 PM by XpertHR - Employment Intelligence

Filed under: termination of employment, employee rights, grievances, dispute resolution, disciplinary procedures, acas

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