It’s Friday; it’s been a long week; it’s an “according to a survey” item, so … all together now, after three 1,2,3… GROANRight. Down to business
According to a survey of 22,000 staff in 18 countries only 50% of UK employees rate their managers as effective
The results of the survey conducted by the Kenexa Research Institute (KRI) reveal something that simply no-one could possibly have expected. Ever. Apparently (so don’t faint when you read this) being a "good manager" has a significant impact on the engagement levels of staff and their overall perception of the company. Earth shattering.
It seems that employees in the UK define a good manager as someone who keeps his or her commitments, evaluates employees' performance fairly, makes use of employees ideas, quickly solves problems and practices open, two-way communication. We wouldn’t have expected any of that would we?
Based on the results of the survey, KRI said: "Effective managers are respectful, considerate and fair, as well as good organisers who can clearly communicate work expectations and provide feedback.” Astonished? Me too.
So, the only decision to me made is where to go for the best managers.
The scores on the doors reveal that employees in India (68%) reported the highest ratings of managerial effectiveness, followed by Brazil (61%), the United States (60%), Russia and the Gulf countries (57%), Canada (56%), China (53%), Germany (51%), the UK coming eighth with (50%).
Countries to avoid are France (41%) whose workers reported the lowest ratings, with Japan (43%), Italy (44%) and Spain (46%) only slightly ahead.
Chicken Madras anyone?
- Any suggestions why India scores so well, and France so poorly?
Read the complete post at http://hrcasestudies.blogspot.com/2009/11/chicken-madras-special-rice-and-good.html
27 Nov 2009 9:27 AM
HR Case Studies
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