The green shoots of recovery are appearing. But when the current recession finally ends, and things return to 'normal', what will the new ‘normal’ look like? Will things ever be ‘normal’ again? Business has become more complex, diverse and uncertain...
Sitting in a traffic jam surrounded by snow, I took the opportunity to reflect on the past year. If 2009 has taught us anything, it’s that we can’t predict the future. However, as the early signs of recovery start to appear, let’s hope that we see the...
The current economic crisis has caused leaders everywhere to rethink their business models. This is often a good thing. Leaders are being forced to reconsider what creates value in the mind of the customer. Not long ago, the idea of destroying and rebuilding...
Last week, the International Monetary Fund warned us that the industrialised world needs another ten years of spending cuts and tax increases to bring public finances under control. The next day, Lord Sugar swore at a BBC interviewer who questioned him...