As an Operations Team Leader, one of the questions I get asked most frequently is why an issue arose in spite of a rigorous, dedicated Quality Assurance (QA) process. Quality Assurance is reviewed regularly at Infohrm and sometimes the obvious conclusion is that a more comprehensive QA checklist is needed. More often though, the issue [...]
Read the complete post at http://blogs.infohrm.com/2010/01/21/risky-business/
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21 Jan 2010 3:25 PM
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