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Business Process Improvement Mgr

OVERALL PURPOSE OF THE ROLE:

           

To develop robust and future proof business processes that drive efficiency and cohesion throughout the organisation that ultimately supports business objectives.

 

KEY RESPONSIBILITIES

 



- Using recognised and appropriate methodology identify and document current business process throughout all areas of the organisation

- Provide a visual and accurate  map of current processes including all interdependencies

- In conjunction with stakeholders identify areas of opportunity with current process

- In conjunction with stakeholders develop improved business process across all areas of the organisation that drives business performance

- Provide a visual and accurate map of proposed business processes including all independencies

- Support the development of a comprehensive brief to potential ERP solution providers outlining business process requirements

- Develop and deliver project KPIs

- Support the implementation phase of the ERP solution  

 

 

 

 











TRAITS

 

 

ESSENTIAL

 

DESIRABLE

·         Degree level or ISEB Diploma(Information Systems Examinations Board)

·         or relevant industry experience (min 3 years)

 

 

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·         Demonstrable and rounded total business knowledge

 

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·         Retail business process mapping experience

·         Experience of  process mapping in a furniture retail environment

·         Experience of process mapping in big ticket retail environment

·         Experience of developing best practice business process in a big ticket retail environment

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·         Knowledge of PRINCE 2 project management methodology 

·         or equivalent Process Management experience

 

 

 

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·         Commercially  focused

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·         Excellent communication skills written and verbal

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·         Ability to get results through the engagement of stakeholders

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·         Track record of getting to the root of an issue

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·         Excellent reporting skills

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·         Well developed analytical capability

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·         Logical in approach

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·         Ability to work to tight deadlines and under pressure

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·         Capable of working effectively with people at all organisational levels, including senior management

 

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·         Tenacious in approach

 

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·         Able to travel throughout the U.K. including overnight stays where appropriate

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·         Full UK driving licence

 

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