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ER Advisor - £24K - £28K - Hemel Hempstead - Interim 2 months - Immediate start

ER Advisors – Hemel Hempstead - £25K - £28K – Interim – Immediate start – 2 months


A large HR & Payroll outsourced IT solutions organisation is now looking for an experienced ER Advisor to join their HR Shared Services ER Division servicing clients.

You will be required to provide an efficient and effective employee relations advisory service for Employee Relations processes and ensuring world class customer service is maintained by meeting SLA requirements. You will also ensure effective liaison and interface with the chosen payroll provider.

· Provides advice to Line Managers covering all ER processes including:- Disciplinary, Grievance, Individual Performance Improvement, Appeals, Long-term sickness, Absence without leave and Redundancy.

· Enters data accurately to capture all telephone advice.

· Ensures Investigation notes are in line with client’s policy and accurate information has been gathered to progress with the disciplinary/grievance process.

· Assists with the implementation of client’s internal processes and future adherence through team meetings.

· Produces correspondence for disciplinary, grievance and all dismissal cases within agreed timescales detailed in client SLA.

· Provides advice on all Employee ER issues/policies to employees. This will include legislation, policies and processes.

· Deals effectively and positively with any escalated customer query/complaint.

· Ensures that all outgoing correspondence utilises agreed templates and falls within agreed company policies.

· Responsible for keeping own knowledge of procedure up to date with current activity and completing all available training as necessary.

· Identifies and suggests improvements on existing processes.


You will need to be fully CIPD qualified or virtually there (awaiting results) and possess excellent generalist HR knowledge along with a strong ER focus. A distinct advantage would be to have an Employment law qualification along with good knowledge of HRIS, all MS packages and good policy and procedure interpretation.

You will need to be organised, have excellent planning skills, be able to multi task and support other colleagues during busy times.

My client is looking to recruit a permanent team member but also has a need for 2 additional team members for immediate interim support for approximately 2 months

For more information please contact Mark Dayman at Search HR on 01162 473308 or email mark.dayman@search.co.uk