This market leading outsourcing provider is looking to recruit an HR Policies and Procedure Administrator to write and continually review HR policies and procedures for a percentage of their 2,000 private and public sector clients.
With sound knowledge of Employment Law and all major areas of HR policies and processes, the successful candidate will have the ability to work efficiently under pressure and to reliably deliver personnel reports and documents in a timely manner.
There may be the opportunity to advise clients on policy-related matters on an ad hoc basis.
KEY RESPONSIBILITIES
*To review and update employee handbooks, principal statements, and other personnel systems documentation electronically in accordance with departmental standards, current employment law and instructions from team members (in consultation with other colleagues as relevant).
*To effectively advise and resolve with clients any contractual queries and amendments required to their personnel documentation via the telephone/email which arise out of any proposed change as may be requested to a client's contractual documentation.
*To critique policies, statements and procedures to produce recommended and revised legally binding versions of those documents, writing new documents from time to time to as necessary.
*To assist and/or deal with queries and policy advice/document requests and help team members in in resolving HR queries and challenges when they arise.
*To write HR articles for the magazine, bulletins as required
*Dealing with clients on behalf of the Consultants and/or assisting Consultants with amendments, corrections and supportive advice and solutions to their contractual service obligations
*To provide effective support and advice to the Admin teams in order to support them in achieving their objectives and enabling all related and revised personnel documentation to be published via the extranet at the requisite target times stipulated.
*To produce and ensure any key performance indicators in relation to your job and section are complied with and all necessary reporting requirements are completed.
*To provide reports on work progression in agreed formats as authorised by management from time to time.
*Communicate effectively with other section members and departmental colleagues as and when issues arise which affect the personnel service in order to maintain service excellence.
*Attend relevant meetings and training events identified to ensure employment law knowledge and skills appropriate to your role are up to date.
*To undertake any other tasks and responsibilities as authorised and as dictated by the needs of the business.
Essential knowledge, experience and qualifications:
*The ability to support colleagues on other accounts in time of peak workload, holidays and other absences
*Good working knowledge of all major areas of HR and ability to communicate and relate with all levels within an organisation
*Ideally CIPD qualified or working towards
*A working knowledge of policy development
*Researching Skills
*Customer Focus HR and Organisational skills
To apply for this positon, please send your CV through to amy.bird@robertwalters.com
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