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HR Specialist

We are looking for a confident, experienced HR Specialist/Advisor to join our team. As a self-starter with excellent analytical skills you will drive HR activities across our UK and Ireland Business Process Outsourcing Delivery Excellence Groups.

In this role as a HR Specialist you will work with leadership to understand the business environment and to determine, develop and execute innovative solutions to address work priorities. Where applicable, the HR Specialist will provide input to resolve supply/demand issues and will provide input into resource planning activities.

If you are looking for an exciting new opportunity with a professional services firm, this could be the role for you.


Key Responsibilities:

Performance Management and Professional Development
*Implementation and coordinate major Human Resources processes (e.g. promotions, annual performance management, compensation and salary administration) according to geographic/entity guidelines
*Support career counsellors and supervisors in the career development of all assigned personnel by providing guidance on career plans, coaching, and advising/approving required and elective training appropriate for their development
*Support on-going performance feedback processes by providing regular guidance and training on delivering and receiving feedback, contributing to and reviewing formal input, discussing personnel issues, and supporting the implementation of performance improvement plans

Employee Relations and Employee Transitions

*Develop and manage solutions for managing workforce changes
*Serve as an escalation point for personnel and employee relations issues and provide guidance and intervention, as needed, to resolve personnel issues
*Support and advise executives on HR policy, ensure compliance to the company's policies
*Support the integration of new joiners
*Coordinate the termination process by organising discussions, ensuring appropriate documentation, conducting/coordinating exit interviews, and elevating and/or addressing any resulting issues
*Update all personnel changes from initial request through approval and implementation (location transfers, entity transfers, workforce transfers, other personnel transactions).

Resource Planning

*Co-ordinate demand for personnel for one or more assigned clients and ensure client satisfaction from the project team
*Support engagement executives in defining and filling resource requirements including counselling on resource mix, pyramids, contractor usage, outside availability, etc
*Build and maintain relationships with executives and supervisors at assigned engagements through regular meetings, establishing dedicated time for impromptu discussions, etc

General HR

*Update applicable Human Resources systems and maintain data, as required
*Review results of Global People Survey and work with leadership to affect change
*Supports a community partner and community members for the assigned community by coordinating and/or facilitating activities/meetings
*Update management on a variety of matters including absence, poor performance, managed terminations, disciplinary and grievance matters, flexible working arrangements, advising on legal framework, options and potential risks
*Coordinate the implementation of people programs and initiatives
*Research attrition/retention, analysing trends thorough headcount and exit data and recommending appropriate course of action
*Respond, where necessary, to client labour/union activities/issues

HR Team
*You will be part of the UKI Business Processing Outsourcing (BPO) HR Team
*You will have an HR analyst reporting into you
*Team with other HR Representatives to share best practices and contribute to knowledge capital
*Keep abreast of human resources industry trends / best practices and share knowledge with others

Key requirements:

*Demonstrable background in HR
*Relevant industry, consulting business, and technical knowledge
*Hands-on employee relations experience
*Deep skills in either Talent management, Reward or Employee Engagement will be an extra bonus

Knowledge and Skill Requirements:

*Excellent oral and written communication skills
*Business and industry knowledge and acumen
*Career management/performance management/compensation
*Employment law
*Facilitation skills
*Coaching
*Conflict management
*Change management

Qualifications:
*Undergraduate Human Resources Degree, or related experience
*HR related work experience
*Professional HR qualification preferred

What we can offer you

As well as giving you exposure to a prestigious organisation, we also offer:
*A highly competitive Pension Scheme
*30 Days holiday plus Bank Holidays
*Private Healthcare
*Gym Subsidy
*Fantastic Work/Life Balance
*Share Save Scheme
*Group Accident Cover
*Life Assurance
*Interest Free Season Ticket Loan
*Many more benefits and discounts