Employee Assistance Programmes

Many employers offer an employee assistance programme (EAP) to staff. This is an employer-paid scheme that allows employees to contact an independent adviser on a confidential basis to discuss any issue that is troubling them, causing stress or interfering with effective job performance or attendance.


Sympathetic ear? Research suggests employers should re-think how managers and their line reports use EAPs.

Research on EAPs shows employers are missing out on all the benefits

Research on employee assistance programmes suggests they are valued by employees, but employers are not yet gaining all the potential...

Home-working, a recent promotion or increased use of email can all be causes of social isolation at work.

Why employers should address loneliness in the workplace

1 Aug 2017

With many employees feeling socially isolated at work, there are many ways employers can help prevent loneliness in the workplace,...

Continue Reading Comments { 0 }
Growing numbers of people will be working into older age, a period when many “critical illnesses” such as heart disease and cancer are most likely to be diagnosed

Managing workers with terminal illness: a guide

4 Jul 2017

With growing numbers of employees set to work into older age, managing those with terminal illness will be a priority...

Continue Reading Comments { 0 }
working-carers

Why HR should step up and support working carers

27 Jun 2017

The UK’s social care crisis was a hot topic during this month’s general election, serving to highlight the growing number...

Continue Reading Comments { 0 }
hr-challenges

Institute for Employment Studies outlines key HR challenges for 2017

3 Mar 2017

HR’s most pressing challenges for 2017 include getting to grips with a multi-generational workforce, taking a more prominent role in...

Continue Reading Comments { 0 }
holiday-entitlement

One in five staff fails to take full holiday entitlement

22 Oct 2015

More than one-fifth (22%) of the UK workforce did not use all their paid holiday entitlement in 2014, suggesting employees...

Continue Reading Comments { 0 }
EAP evaluation

EAP evaluation: getting more from your programme

24 Sep 2015

How can HR and OH teams ensure that they are getting the most value from their Employee Assistance Programme (EAP)?...

Continue Reading
Separation and divorce rates peak in January

How to support employees through divorce

6 Jan 2015

January is a peak time for couples to separate or divorce, but few employers have sufficient measures in place to...

Continue Reading
Employee assistance programmes - a call centre taking calls from employees

Employee assistance programmes rated as “high impact, low cost”

3 Nov 2014

Employee assistance programmes (EAPs) are effective in supporting staff overcome challenges at work and home in a cost-effective way, a...

Continue Reading

Increase in use of employee assistance programmes

28 Feb 2012

A larger percentage of the workforce is accessing employee assistance programmes (EAPs) than they were four years ago, according to...

Continue Reading

Survey reveals benefits of EAP counselling sessions

6 Jul 2011

Counselling through an employee assistance programme (EAP) can provide real benefits in helping people to remain at work, a survey...

Continue Reading

Counselling via EAPs helps to reduce absence levels

26 May 2011

Counselling sessions offered to workers via employee assistance programmes (EAPs) can help to reduce absence levels and improve colleague relationships,...

Continue Reading

Tender for the provision of an Employee Assistance Programme for Merseyside and Greater Manchester Fire & Rescue Services

4 May 2011

Merseyside and Greater Manchester Fire & Rescue Services are seeking expressions of interest for the provision of an Employee Assistance Programme.

Continue Reading

Returning long-term sick to work

14 Feb 2011

With the Government keen to cut welfare spending, could this be the time for OH to get involved with its...

Continue Reading

Weekly dilemma: Dealing with an employee’s ill-health

11 Feb 2011

I’ve become aware that an employee has a serious medical condition, although he hasn’t told me about it. How should...

Continue Reading