‘Our survey revealed that most HR leaders expect a decrease in headcount within the HR function once generative AI is implemented due to the increased efficiency.’
Artificial intelligence
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A CEO in India has announced he has replaced 90% of his company’s support staff with an AI chatbot.
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Who’s to say HR managers don’t like doing routine tasks? Some of us enjoy mind-numbingly repetitive procedures – they exercise parts of the cerebrum no amount of brainstorming can reach.
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HR teams need to carefully consider their use of AI tools when it comes to recruitment, new findings indicate, with younger people often frustrated by them.
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As employees get to grips with rapidly evolving artificial intelligence tools, how can HR and learning teams support them?
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HR leaders say they will need at least three years to prepare for the impact of AI on the workplace, a survey has found.
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How HR teams at smaller businesses can benefit hugely from implementing AI software.
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Research across professional services firms, including in the legal sector, has revealed confusion over the adoption of generative AI.
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HR must get to grips with data if it is to strike the correct balance between productivity and privacy, while ensuring decisions are as transparent as possible.
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Ikea has trained thousands of call centre workers in interior design consultancy as an AI bot handles an increasing number of common queries.
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The rise of AI tools such as ChatGPT means HR and data teams need to ensure they are still compliant.
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CIPD chief executive tells HR they should not be afraid to experiment in his opening message at the Festival of Work 2023.
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Artificial intelligence will have a positive impact on jobs and skills, according to a new survey.
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Dr Tanya Boyd explains how HR can use onboarding and psychometric tools to align AI with a team’s preferences.
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BT has announced plans to cut its workforce by up to 55,000 by 2030, with many jobs set to be replaced by artificial intelligence.