Comment on What ‘The Dark Ages of Recruitment’ can teach us post-COVID by Chris Waite

Great article Greg. You might say the same thing has occurred in media/advertising sales. Sure email is a tool to communicate and put forward a proposal, but you still can’t beat a phone call, the face-to-face meeting. Hiding behind the “just send an email” excuse does not get results (sometimes). I was a part of the “dark ages” in media sales in London and still to this day carry the scars, but also the ability to have a human and natural conversation. Just need to train people to now pick up or answer the phone!

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