Tag Archives | call-centres

Talktalk call centres ‘run by professional fraudsters’

Shared from on 7 March 2017

Professional fraudsters have been running call centres in India where workers are paid to dupe UK victims into installing a computer virus...

Tags:

authtimes

news

...

Continue Reading

British Gas to cut 684 jobs as it shuts Oldbury call centre

Shared from on 21 April 2016

British Gas is to cut 684 jobs as it announces plans to close its call centre at Oldbury.

Tags:

redundancy

job-cuts

closures

call-...

Continue Reading

British Gas to cut 684 jobs as it shuts Oldbury call centre

Shared from on 21 April 2016

British Gas is to cut 684 jobs as it announces plans to close its call centre at Oldbury.

Tags:

redundancy

job-cuts

closures

call-...

Continue Reading

Training of staff at NHS 111 call centre ‘not fit for purpose’, official report finds

Shared from on 22 January 2016

Review finds that under-qualified recruits were treated as'stop-gaps' to cover shifts due to staff shortages at a call centre exposed in Telegraph investigation

Tags:

nhs

call-centre...

Continue Reading

Training of staff at NHS 111 call centre ‘not fit for purpose’, official report finds

Shared from on 22 January 2016

Review finds that under-qualified recruits were treated as'stop-gaps' to cover shifts due to staff shortages at a call centre exposed in Telegraph investigation

Tags:

nhs

call-centre...

Continue Reading

BT hires 1,000 UK call-centre staff in pledge to improve poor customer service

Shared from on 18 January 2016

Telecoms giant to invest £80m repatriating call centres to the UK from India, as new research exposes below-average customer satisfaction

Tags:

Continue Reading

BT hires 1,000 UK call-centre staff in pledge to improve poor customer service

Shared from on 18 January 2016

Telecoms giant to invest £80m repatriating call centres to the UK from India, as new research exposes below-average customer satisfaction

Tags:

Continue Reading

BT hires 1,000 UK call-centre staff in pledge to improve poor customer service

Shared from on 18 January 2016

Telecoms giant to invest £80m repatriating call centres to the UK from India, as new research exposes below-average customer satisfaction

Tags:

Continue Reading

Scottish firm becomes first UK call centre to pay living wage to all staff

Shared from on 4 December 2015

Voca Telemarketing, whose 66 employees earn minimum wage of £6.70 an hour, will boost rate to £8.25 from 1 January

Tags:

Continue Reading

Scottish firm becomes first UK call centre to pay living wage to all staff

Shared from on 4 December 2015

Voca Telemarketing, whose 66 employees earn minimum wage of £6.70 an hour, will boost rate to £8.25 from 1 January

Tags:

Continue Reading

Scottish firm becomes first UK call centre to pay living wage to all staff

Shared from on 4 December 2015

Voca Telemarketing, whose 66 employees earn minimum wage of £6.70 an hour, will boost rate to £8.25 from 1 January

Tags:

Continue Reading

Scottish firm becomes first UK call centre to pay living wage to all staff

Shared from on 4 December 2015

Voca Telemarketing, whose 66 employees earn minimum wage of £6.70 an hour, will boost rate to £8.25 from 1 January

Tags:

Continue Reading