Tag Archives | customer-service
Amazon plans 5,000 new jobs in UK
Online retail giant Amazon has said it will create 5,000 new full-time jobs in the UK this year.
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8 steps to customer service, the ASOS way
If you’re the parent of teenage children, you’ll recognise the last-minute “but I don’t have anything to wear” moment. You’ll also know that kids grow exponentially and therefore, sometimes this isn’t a fashion crisis, but a genuine statement of fact. Such was the case a couple of days before we went on a short family […]
Manners maketh management: Tesco bosses told to be nicer to staff
Supermarket’s UK boss Matt Davies wants to develop culture of appreciation of staff to boost customer service
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BT hires 1,000 UK call-centre staff in pledge to improve poor customer service
Telecoms giant to invest £80m repatriating call centres to the UK from India, as new research exposes below-average customer satisfaction
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BT hires 1,000 UK call-centre staff in pledge to improve poor customer service
Telecoms giant to invest £80m repatriating call centres to the UK from India, as new research exposes below-average customer satisfaction
Tags:
BT hires 1,000 UK call-centre staff in pledge to improve poor customer service
Telecoms giant to invest £80m repatriating call centres to the UK from India, as new research exposes below-average customer satisfaction
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TSB union: bank staff still under pressure to sell
The challenger bank says it has scrapped sales targets and wants to focus purely on customer service, but some staff say there has been no real change of tone
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Jeremy Hunt says NHS doctors and nurses must apologise for care failings
Doctors and nurses should be more open and honest when things go wrong and "say sorry" to patients to help win back trust in the NHS, the health secretary has said.
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