Tag Archives | customer-service

Amazon plans 5,000 new jobs in UK

Shared from on 20 February 2017

Online retail giant Amazon has said it will create 5,000 new full-time jobs in the UK this year.

Tags:

rm

news

home

amazon
...

Continue Reading

8 steps to customer service, the ASOS way

Shared from on 6 June 2016

If you’re the parent of teenage children, you’ll recognise the last-minute “but I don’t have anything to wear” moment. You’ll also know that kids grow exponentially and therefore, sometimes this isn’t a fashion crisis, but a genuine statement of fact. Such was the case a couple of days before we went on a short family […]

Continue Reading

Manners maketh management: Tesco bosses told to be nicer to staff

Shared from on 29 March 2016

Supermarket’s UK boss Matt Davies wants to develop culture of appreciation of staff to boost customer service

Tags:

Continue Reading

BT hires 1,000 UK call-centre staff in pledge to improve poor customer service

Shared from on 18 January 2016

Telecoms giant to invest £80m repatriating call centres to the UK from India, as new research exposes below-average customer satisfaction

Tags:

Continue Reading

BT hires 1,000 UK call-centre staff in pledge to improve poor customer service

Shared from on 18 January 2016

Telecoms giant to invest £80m repatriating call centres to the UK from India, as new research exposes below-average customer satisfaction

Tags:

Continue Reading

BT hires 1,000 UK call-centre staff in pledge to improve poor customer service

Shared from on 18 January 2016

Telecoms giant to invest £80m repatriating call centres to the UK from India, as new research exposes below-average customer satisfaction

Tags:

Continue Reading

TSB union: bank staff still under pressure to sell

Shared from on 3 December 2015

The challenger bank says it has scrapped sales targets and wants to focus purely on customer service, but some staff say there has been no real change of tone

Tags:

tsb

union
...

Continue Reading

Jeremy Hunt says NHS doctors and nurses must apologise for care failings

Shared from on 13 January 2014

Doctors and nurses should be more open and honest when things go wrong and "say sorry" to patients to help win back trust in the NHS, the health secretary has said.

Tags:

news

rm
...

Continue Reading