Despite falling behind some of our European competitors on skills, Mark Haysom, chief executive of the Learning and Skills Council, is bullish about the future prospects
Continuous professional development
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Four-step 'customer care' programme aims to improve patient experience in NHS.
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When the OH team at British Airways was re-organised, a need for professional supervision was identified. Three members of the OH team outlines the benefits of professional supervision and the challenges it entails. By Debbie Billington, Carmel Hallinan & Angela Robinson
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Council supports continuous learning and development for its employees
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Less than 10 per cent of UK organisations run a professional development scheme for their IT staff, according to research...
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More than a million NHS staff will receive infection control training to help in the fight against the MRSA super...
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Nissan’s car factory in Sunderland boasts the highest productivity levels in Europe and one of the best training records in the UK. But training department head Steve Pallas says its success is frequently misunderstood. Guy Sheppard reports.
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The lure of promotion is the best way to get workers to put in extra effort and do unpaid overtime, according to a new survey.
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Susan James, 31, is learning and development manager at Eaga Partnership. Here she describes how she hopes to implement a skills revolution at the social enterprise company
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Two years into an ambitious NVQ programme for its 10,000 frontline operational staff, London Underground (LU) has stepped up its training effort by committing to vocational provision for the next decade, and aiming to expand the range of qualifications for staff.
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The first part of our series on Appreciative Inquiry set out the evolution of the approach. This month, Bruno Dalbiez and Caryn Vanstone look at how Nokia adopted it to revitalise corporate values
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TNT Express is winning worldwide recognition for its people development initiatives. HR director Maureen Rooney explains why
here’s a lot... -
Major employers join those presenting case studies at this year's Learning Solutions event, and focus their thoughts on improving company performance through skills development
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The manager's role is critical in cultivating a learning culture. Stephanie Sparrow takes a look at the part they play as developers in the workplace
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Stephanie Sparrow looks at the latest training and development innovations coming up at HRD 2004