JLP’s objectivesJLP employs about 94,000 partners across 414 UK sites, including John Lewis and Waitrose stores, distribution centres and group sites. The range of job roles is vast – from retail sales to warehouse operatives, office workers to security workers – and many positions can be physically demanding.
Results of intervention
- The John Lewis Partnership saved itself 41,000 working days.
- Access to physiotherapy delivered a 5:1 return on investment.
- Almost all (96%) staff maintained at, or returned to, work.
- reduce employee discomfort and pain levels, due to an MSD;
- minimise associated absence and facilitate an early retur