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Reasonable adjustmentsDepressionDisability discriminationDisabilityMental health

Jobseekers advised to avoid words such as ‘depression’

by Jo Faragher 9 Oct 2019
by Jo Faragher 9 Oct 2019 Pic: Twitter
Pic: Twitter

Jobcentre Plus employees have been advised to tell people looking for work to hide mental health issues with terms such as “low mood”.

A jobseeker in Dorset posted a leaflet online that he had been given at his local job centre. It suggests that jobseekers produce a “positive health statement” during the recruitment process, avoiding disclosing diagnoses such as myalgic encephalomyelitis (ME) or depression.

The leaflet said: “You may wish to avoid terms such as depression, ME or low back pain and use more general terms such as low mood or a mental health condition, a fatigue-related condition, an ongoing pain condition etc.”

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Mental health charity Mind criticised the advice, highlighting how legislation provides protection for those with both physical and mental health problems if they have a substantial effect on their normal daily activities.

“Anyone who discloses a mental health problem at work deserves to be treated with respect, and job centres should not be reinforcing stigma by advising people not to disclose,” said Ayaz Manji, a senior policy officer at Mind. “People with mental health problems have just as much to offer as anyone else in the workplace, and it’s right that this advice is being challenged.”

Shadow disabilities minister Marsha de Cordova also raised concerns about the wording of the document in the House of Commons yesterday. She said: “It can’t be right that a department is expecting people to downplay their disability or health condition.”

A spokesperson for charity Action for ME added that they were “outraged that people with ME are being told to keep quiet about the reality of their experience”. Around 250,000 people in the UK have the condition.

The Department for Work and Pensions responded to the criticism by explaining the document was “well-intentioned local advice”, which has now been removed. “We would always encourage jobseekers to speak freely about a health condition or disability,” a spokesperson added.

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Under the Equality Act, employers should not ask a job applicant questions about their health before offering them employment, but they must make reasonable adjustments to accommodate job applicants with disabilities during the recruitment process.

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Jo Faragher

Jo Faragher has been an employment and business journalist for 20 years. She regularly contributes to Personnel Today and writes features for a number of national business and membership magazines. Jo is also the author of 'Good Work, Great Technology', published in 2022 by Clink Street Publishing, charting the relationship between effective workplace technology and productive and happy employees. She won the Willis Towers Watson HR journalist of the year award in 2015 and has been highly commended twice.

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3 comments

Sir 9 Oct 2019 - 6:30 pm

You advertise a job because you have a job to be done. You want someone who can turn up and do that work for you. Why would you engage someone who has a propensity to be absent ?
Having a disability does not mean that you will be absent from work. Many people with disabilities have good attendance records. However, if a person has a history of being absent for long durations due to poor mental health (and mental health recovery is rarely a quick thing) why would you engage them ?
Think of it this way. You want a conservatory built. You engage a contractor to do the work, which you are told will take 4 weeks. 5 months later it’s still not finished because they have had a persistent poor mental health condition and not been able to work. You’d be pretty miffed wouldn’t you ?
It’s the same in general work – just because the conservatory example is close to home doesn’t make it different.

Madam 11 Oct 2019 - 12:34 pm

Perhaps stop pushing people into work who are too unwell to be in work and are not ready but are having their benefits stopped because the DWP have decided on their behalf that they are ready – not their Doctor, not the person themselves.

Having a disability doesn’t mean you will be absent from work, but having an illness may do and forcing people into work when they are too sick to be working in a nonsense.

Or, if they feel ready to work it’s a different matter. Think of it this way. Someone with ME or a mental health condition are quite capable at judging when they are and are not capable of working and most responsible employees see the value in employing people who have been through illness and not tossing them aside as broken and useless, Sir.

Son 15 May 2020 - 8:48 pm

The problem clearly lies with the DWP forcing people with mental illness into work by stopping the disabled persons benefits and then telling them to play down condition to get employment.

The DWP’s only interest is getting people off benefits and have totally skewed the system to do so. The disabled are medically assessed by unqualified employees – It seems ludicrous that the DWP do not believe the medical or mental health professionals?

If the DWP want to reduce costs they should get rid of all the assessors (who incidentally are paid £40K per annum) and just believe the experts that have trained for many years in the medical profession.

Comments are closed.

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