Tag Archives | Organisation

Culture is everything. Everything is culture.

Shared from on 20 June 2016

Over the past few weeks, we’ve witnessed tragic events take place on both sides of the Atlantic, under the shadow of separate political campaigns – the US presidency and the UK referendum. A brilliant piece of writing in The Spectator caught my eye, particularly the following line: “When you encourage rage you cannot then feign […]

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Are you ready for the end?

Shared from on 13 June 2016

I’m not the sharpest tool in the box. I’m ok with that. The reality finally struck me that in a matter of weeks our world might be on the verge of substantial change. There is a very real chance that we could be collectively making the decision to leave the european union. It doesn’t matter […]

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8 steps to customer service, the ASOS way

Shared from on 6 June 2016

If you’re the parent of teenage children, you’ll recognise the last-minute “but I don’t have anything to wear” moment. You’ll also know that kids grow exponentially and therefore, sometimes this isn’t a fashion crisis, but a genuine statement of fact. Such was the case a couple of days before we went on a short family […]

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Beware your confirmation bias

Shared from on 31 May 2016

I’ve said it before and I’ll say it again. I love data. I love data, I love data analysis and I love evidence. Maybe not as much as Rob Briner, but that’s a tall order – we can’t all be that weird. I hate assumption. I worry that in the HR profession we’re increasingly happy […]

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Is this liberation?

Shared from on 23 May 2016

My daughter told me this week about a conversation with one of her friends. The subject was whether it was possible to complete your homework without access to the internet. Before we all start to roll our eyes and talk about generations, it was a thoughtful conversation about whether the sources of data that were […]

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Angry white males

Shared from on 16 May 2016

The angry white male is everywhere. They’re on the forum where you posted that innocuous comment. They’re in the meeting where you can’t get airtime. They’re in the queue telling everyone else how to stand. They’re in the hotel lobby making sure they know “who they are”. They’re even writing this blog. The angry white […]

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Structural madness

Shared from on 9 May 2016

I used to work in an organisation that liked to restructure on a regular basis. The joke was that you could tell which day of the week it was based on whether there was an announcement about some sort of change. If you stayed in the organisation long enough, you got to see all the […]

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Technology, analytics, data, life – start from the beginning

Shared from on 25 April 2016

I’ve just got back from the HRTechFest in Washington. Last time I went to one of these, I wrote this about Technology being HR’s biggest asset. I still think it is – so take a look. This time, I was struck this time about the commonality of a lot of the themes that people were […]

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