Managers unable to communicate with staff

Managers’ inability to communicate properly is the number one gripe UK staff have about their bosses, a study shows.

The report by law firm Eversheds, which canvassed the views of 1,500 employees, shows the overwhelming majority (97%) would like their bosses to communicate more clearly.

Specifically, staff would like to see an end to ‘management-speak’, with phrases such as ‘singing from the same hymn sheet’ and ‘thinking outside the box’ causing particular irritation.

As a service to its readers, Personnel Today has produced its very own buzzword bingo card for you to take in to meetings with your jargon-fuelled managers.


For those not familiar with the rules of the game, here they are:

  1. Cut out the buzzword bingo card, right.
  2. Smuggle the card into your next meeting with a particularly bad perpetrator of jargon.
  3. Cross off each buzzword as you hear them, taking extra care not to laugh.
  4. When you have a full house, stand up and shout ‘Bingo’ or ‘Bullsh*t!’
  5. Be prepared for the stunned looks from your colleagues.
  6. Leave the meeting room immediately.

See next week’s Personnel Today for an in-depth look at good communication.

What’s the worst example of management-speak you’ve heard? E-mail: