Tag Archives | customer focus

8 steps to customer service, the ASOS way

Shared from on 6 June 2016

If you’re the parent of teenage children, you’ll recognise the last-minute “but I don’t have anything to wear” moment. You’ll also know that kids grow exponentially and therefore, sometimes this isn’t a fashion crisis, but a genuine statement of fact. Such was the case a couple of days before we went on a short family […]

Continue Reading