HR needs to recruit new breed, warns Harvard professor

Conventional managers are driving their companies out of
business and there is a need for a new approach, Harvard Business School
professor Clayton Christensen told the annual Hay Human Resources Conference in
Florence.

He argued that recruitment and development is the key to
creating the more entrepreneurial approach that companies now need.

In a revealing insight into the latest thinking at Harvard,
Christensen declared, “We are beginning to understand which of today’s
companies are likely to fall victim of good management,” though he declined to
name names.

He outlined an established pattern in cars, steel
manufacture and computing, where large firms pursuing up-market customers had
been knocked out by entrants that had been dismissed as too down-market to be
worthy of attention.

By Philip Whiteley

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