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AcasEarly conciliationEmployment tribunals

Early conciliation being used by 1,600 people per week

by Rob Moss 3 Sep 2014
by Rob Moss 3 Sep 2014 REX/Ikon Images
REX/Ikon Images

Early conciliation is being used by around 1,600 people per week, according to statistics from Acas released today.

In its first quarterly update since the new service was introduced, Acas said 17,145 people used early conciliation between 6 April and 30 June 2014.

The statistics show that around 1,000 people contacted Acas about early conciliation each week in April, when the service was voluntary, increasing to 1,600 people per week during May and June, when early conciliation notification became mandatory.

XpertHR resources

Policy on initial steps to take when Acas makes contact about early conciliation

How to get the most out of early conciliation

Early conciliation notification form

Anne Sharp, Acas chief executive, said: “Early conciliation has only been running for three months and it is still too soon to give a comprehensive analysis of the full impact of our new service, but early indications are very positive.”

When an early conciliation notification is made, there is an automatic pause in the legal time limit within which the claimant would need to bring an employment tribunal claim should they decide to do so. During this period, Acas has a statutory duty to offer conciliation, but the parties do not have to accept the offer.

Relatively few offers of conciliation were rejected. Around 7% of conciliation offers were rejected by the employee, while 9% were rejected by the employer (where the employee had already accepted).

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At the end of the first quarter, 1,873 cases were formally settled, equal to 17% of the 11,355 cases that ended their early conciliation period within the time period.

Richard Fox, head of employment law at Kingsley Napley, said the figures were encouraging: “Despite some of the cynicism that was around when plans for the service were first unveiled, employees have generally been happy to take up the opportunity to talk. It would appear many employers are cooperating too.”

Rob Moss

Rob Moss is a business journalist with more than 25 years' experience. He has been editor of Personnel Today since 2010. He joined the publication in 2006 as online editor of the award-winning website. Rob specialises in labour market economics, gender diversity and family-friendly working. He has hosted hundreds of webinar and podcasts. Before writing about HR and employment he ran news and feature desks on publications serving the global optical and eyewear market, the UK electrical industry, and energy markets in Asia and the Middle East.

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