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AcasEarly conciliation

Early conciliation boosted by holiday pay decisions, says Acas

by Jo Faragher 5 Mar 2015
by Jo Faragher 5 Mar 2015

The number of notifications Acas received from workers considering an employment tribunal claim rose sharply after the recent landmark decisions around holiday pay.

Early conciliation resources

What is the Acas early conciliation process?

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Podcast: early conciliation

The conciliation service reported that it received around 2,300 notifications regarding holiday pay between mid-August and December, covering 11,000 individuals.

Recent cases such as Bear Scotland, which covered whether or not overtime should be included in holiday pay, and Lock v British Gas Trading, which considered the inclusion of commission, have prompted employees (and groups of employees) to seek payments they feel might be owed to them.

Since May 2014, anyone wishing to make a claim to an employment tribunal must first notify Acas, which will then give them the option of early conciliation in order to resolve the dispute before it gets to tribunal stage.

Overall, its early conciliation service dealt with more than 60,000 cases between April and December last year, amounting to around 1,800 people per week.

This is an increase on when the service launched in April 2014, when Acas was contacted by around 1,000 people each week about the possibility of early conciliation, rising to 1,600 per week in May and June 2014, when notification became mandatory.

More than 3,000 of the notifications received during the latest measurement period came from groups of employees, covering 18,996 individuals in total.

Relatively few people rejected an offer of early settlement; during the first nine months, just 5,292 or 8.7% of employees rejected the offer. Just over 11% of employers rejected an offer of early conciliation over the same period.

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Commenting on the figures, Acas chief executive Anne Sharp said: “Early conciliation has continued to maintain its strong start and has given us the chance to help more people resolve their disputes early.

“Our conciliation experts dealt with a record number of notifications over this period, we believe this increase is due to the impact of holiday pay overtime claims.”

Jo Faragher

Jo Faragher has been an employment and business journalist for 20 years. She regularly contributes to Personnel Today and writes features for a number of national business and membership magazines. Jo is also the author of 'Good Work, Great Technology', published in 2022 by Clink Street Publishing, charting the relationship between effective workplace technology and productive and happy employees. She won the Willis Towers Watson HR journalist of the year award in 2015 and has been highly commended twice.

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