Online survey service SurveyMonkey has identified the most common questions asked by HR professionals when conducting employee feedback.
The top questions bosses asked their staff related to employee morale and the effectiveness and empathy of management. However, questions surrounding pay, which were widely used before the recession, were infrequent in surveys this year.
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SurveyMonkey collated data from 18,000 surveys generated by HR professionals worldwide in the last year and identified question types that covered all the questions created.
Many questions were geared towards finding out if employees were happy in their role and whether or not they were considering moving on to other companies.
They included: “do you ever consider leaving this job for another one?”, “do you feel that your opinion counts?” and “do you feel there are opportunities for you to grow and advance through this company?”.
Dave Goldberg, chief executive officer of SurveyMonkey, commented: “People are staying in their jobs now because of the recession and companies are starting to worry that, as the economy recovers, people who haven’t been happy but haven’t left will start to do so.”
Goldberg also noted that questions surrounding cultural diversity had begun appearing in the surveys, such as: “does your boss meet the needs of other cultures/ nationalities?”.
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Employers also seemed to be concerned about their workers’ stress levels. They asked: “do you feel the work load you receive is too big?”, “are the deadlines set by management realistic?” and “have you felt significantly stressed in the past year?”.
For more information on conducting employee attitude surveys, read XpertHR’s model policy (subscription required).
